Job Summary: The Lead Banquet Houseperson oversees manual set-up, break down, clean and service of all meeting rooms in accordance with service standards.
Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Knowledge of various room set-ups and standard equipment preferred
Physical requirements:
- Flexible and long hours required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Duties & Functions
Fundamental Requirements:
- Understand guest needs and set up requirements
- Ability to prioritize, organize and follow through
- Ability to adhere to timeliness in completion of set-ups
- Ability to adapt to priority changes of workflow or requirements
- Ability to perform job functions with minimal supervision
- Ability to work cohesively with other departments and coworkers as a part of a team
- Complete knowledge of daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
- Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements
- Review assignment sheets with supervisor; update completed assignments Check with Supervisor throughout shift for additional assignments
- Retrieve clean linen and skirting from laundry and stock in storage areas
- Stock and organize supply carts with designated materials and equipment. Transport to assigned function area
- Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies
- Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies
- Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards
- Set up table linens, skirting, and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and accordance with departmental guidance
- Refresh rooms as scheduled, following departmental standards
- Breakdown function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas
- Maintain cleanliness and organization of work areas throughout shift
- Check under furniture for debris and remove if present; reposition furniture to correct floor plan
- Inspect condition of all furniture for tears, rips, stains and report damages to Supervisor
- Remove all dust debris, and foreign particles from upholstered furniture, including crevices and under cushions
- Vacuum banquet rooms as necessary and empty vacuum cleaner bags, replace and clean machine
- Returned soiled linens/skirting to laundry
- Report any damages, maintenance problems or safety hazards to the supervisor
- Attend department meetings
- Other duties and responsibilities may be assigned.
$21.72/hour
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.