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Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!
Who We Want
As Arrive’s Lead Barista, you'll be responsible for providing an overall, great customer experience for Arrive employees as they order from Broker’s Brew, our in-house, full-service coffee bar. This starts by ensuring all baristas are providing top-notch customer service, preparing quality food and beverages, ensuring the back-end operations run smoothly, and being the main contact for all things food & beverage related. The Lead Barista will operate the Cafe in the most efficient and effective manner, while actively monitoring and maintaining profitability.
What You’ll Do
- Manage every aspect of Broker’s Brew to ensure your team provides a positive experience for Arrive employees.
- Lead team of reports on daily tasks. Provide on-going training, evaluate performance, hold direct reports accountable, and address any performance or attendance issues appropriately and timely.
- Provide a cleaning/restock schedule to ensure the community areas and coffee stations in both buildings (Building 14 and 15) remain clean and stocked with all necessary supplies on a daily basis or as requested.
- Take ownership of all ordering, restocking, inventory, and deliveries. Complete supply and back-of-house inventory audit each week along with completing the weekly/monthly budget related to Profit & Loss.
- Track daily, weekly, and monthly revenues and expenses. Manage the relationship with our vendors and coordinate all product offerings, deliveries, and payments.
- Place all necessary orders for office snacks, beverages, and outsourced breakfast and lunch items by the appropriate deadline to ensure on-time delivery.
- Routinely provide assistance with cleaning the kitchen, cafe, and coffee bar areas, while overseeing that these tasks are completed at the standards set for each opening and closing cleaning routine.
- Monitor customer feedback and provide solutions to any issues that arise or if new ideas are provided.
- Encourage all baristas to recommend new menu items or upgrades, develop new beverage recipes, and to post actively on the Broker’s Brew slack channel to provide daily updates for different food and beverages provided.
- Identify, develop, and implement improvements and SOPs to current processes to improve team productivity and service quality.
- Take orders, prepare, serve and/or deliver beverages and prepared food (cookies, breakfast items, pastries, etc.) in a timely manner and meet quality standards.
- Properly handle and maintain all equipment, to include minor troubleshooting of brewing equipment and report any maintenance issues.
- Adhere to all health and safety standards and regulations.
- Work closely with our Director of Facilities and other Broker’s Brew staff to ensure success.
- Perform any other administrative tasks, events, or workplace duties as requested by the Director of Facilities to support the Facilities team.
Qualifications
- 2+ years of experience in a barista role/environment.
- 1+ year in a leadership role with the ability to train, lead and motivate others.
- Must have Food and Beverage certification.
- Basic budgeting and accounting skills.
- Experience working autonomously with little to no supervision.
- Strong interpersonal skills with a proven ability to build relationships.
- Ability to physically stand for long periods, occasional lifting/carrying up to 40 pounds.
- Extra attention and care for COVID-19 procedures.
- Knowledge of food/beverage equipment from working in a cafe/kitchen environment.
- Strong ability to multitask and solve problems quickly.
- Energetic personality combined with a can-do attitude.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
$16.60 - $20.70 an hour
The hourly range for this position is from $16.60- $20.70/hour, plus tips and benefits. The range displayed on each job posting reflects the pay range for the position across all locations. Within the range, individual pay is determined based on work location, job-related skills, experience, relevant education or training.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
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