Lead Billing Assistant

Description

Exciting Career Opportunity at MDS (SDS-Rx)! 

Medical Delivery Services (MDS) is a nationwide leader in courier services, specializing in the secure and timely transport of nuclear medicine. Our mission is to enhance patient care through reliable, on-time deliveries—right patient, right place, right time.

We are currently seeking a highly motivated individual to join our growing team as a Lead Billing Assistant located at our Tampa, FL office. In this role, you will be responsible for auditing invoice records, resolving discrepancies, obtaining necessary DOT documentation, and leading a team of billing assistants to ensure all settlements are processed efficiently and in compliance with company and regulatory standards.

To learn more about our company, please visit our website at https://www.sds-rx.com/. 

Compensation:
$50,000.00

Schedule:
Monday – Friday, 8:00am – 5:00pm

Location:
Medical Delivery Services - 7861 Woodland Center Blvd, Tampa FL 33614. 

Requirements

 Job Responsibilities: 

• Supervise day-to-day billing operations and act as the primary point of contact for the billing assistant team.
• Provide training, guidance, and support to billing assistants to ensure high performance and adherence to deadlines.
• Audit and reconcile driver invoices using dispatch software (E-Courier).
• Ensure compliance with company policies and DOT requirements.
• Educate drivers on billing requirements, compliance standards, and document submission procedures
• Serve as the main point of contact for driver billing issues and documentation follow-ups.
• Collaborate with dispatch and operations departments to verify route information, service completion, and accurate rate application.
• Review and respond to billing-related emails in a timely and professional manner.
• Identify and address trends in billing errors or documentation issues and implement corrective actions.
• Answer internal and external calls pertaining to billing inquiries.
• Investigate and resolve billing discrepancies and escalate issues when needed.
• Collect missing or incomplete DOT documents from drivers to ensure complete orders.
• Coordinate with other departments and managers to streamline billing processes.
• Prepare weekly reports on billing operations and team productivity.
• Participate in process improvement initiatives to increase efficiency and accuracy.
• Other duties assigned by the Billing Manager or department leadership.

Job Requirements: 

• High school diploma or equivalent required. 
• Strong knowledge of management methods and techniques. 
• Ability to think strategically and take initiative in leadership. 
• Strong client-facing communication and interpersonal skills. 
• Exceptional organizational skills and attention to detail. 
• Proficient in MS Outlook, Excel, and Word. 
• Excellent verbal and written communication skills. 
• Must be able to pass a drug test. 

Employee Benefits at MDS (SDS-RX): 

• Competitive Compensation: We offer competitive compensation to reward your hard work and dedication. 
• Comprehensive Health Benefits: Our benefits package includes Health, Dental, and Vision coverage, with immediate eligibility—no waiting required. 
• 401(k) Plan: We help you plan for the future by offering a 401(k) plan with a company match of up to 4% of your contributions. 
• Paid Time Off: Enjoy paid time off along with major paid holidays to ensure you have time to recharge and relax. 
• Employee Assistance Program (EAP): Life can be challenging, and we’re here for you. Our EAP provides support to you and your family during difficult times. 
• Employee Wellness Program: Your health is important to us—both mental and physical. We offer a wellness program to support your well-being and help you achieve your personal health goals. 

* Some benefits are only available to Full-Time employees. 

MDS (SDS-Rx) is dedicated to fostering a diverse and inclusive workplace where all employees are valued and respected. We are committed to providing equal employment opportunities without regard to race, color, religion, national origin, gender, sexual orientation, age, physical or mental disability, or veteran status. We encourage individuals from all backgrounds to apply and contribute to our mission.