Lead Bulk Power System Trainer (Remote)

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of its employees, and is proud to offer flexible work arrangements. This position is available in a hybrid or remote schedule.

Relocation assistance is available.

Under the general direction of the director, using a Systematic Approach to Training (SAT), researches, designs, develops, evaluates, and delivers training material to support market and reliability training for operators including Reliability Coordinators, Balancing Authority Operators, ISO departments and other entities as required. Designs, develops, and delivers NERC continuous education training. Actively engages with customers to ensure training material is relevant to current business needs. Ensures the training programs compliance with all requirements in NERC and WECC standards.  This position will be responsible for the design, development, delivery, and evolution of the ISO Training & Certification Program (ITCP).

What You Will Be Doing: 

• Leads, designs, develops and delivers bulk power system training programs. Utilizes knowledge of operating procedures, desktop guides and NERC and WECC standards pertaining to or affecting system operations and training requirements. Serves as liaison to other departments and entities.
• Creates, maintains and updates training material with the primary focus on CAISO Operations and Power Systems foundational development. Ensures the material is accurate and meets the needs of the target audience. Delivers training and supports other subject matter experts (SMEs) in the delivery of training. Adheres to Systematic Approach to Training utilizing the ADDIE process. This position will be responsible for:
  • Leading the development of new programs and new training capability such as expanded CBT offerings, hands-on workshops and simulator training.
  • Developing and maintaining the training policy and training development methodology and establishing quality control measures for existing training.
  • Evaluating existing training materials and suggesting alternatives for delivery.
  • Leading and supporting the development and evolution of the ISO Training Center.
• Actively monitors and maintains status of NERC Certification and ensures prompt and timely renewal. Complies with all training requirements in NERC and WECC Standards, mitigation plans, and/or as prescribed by management. Attends training deemed as mandatory by management to remain current with CAISO Operations procedures. Actively engages and participates in training sessions and learning opportunities.
• Provides guidance, sets daily work assignment priorities for staff as needed.  Identifies staffing needs and mentors, coaches and trains staff to optimize the team.  Provides feedback to management regarding staff performance in support of the performance evaluation process.  May participate in department hiring activities such as interviewing and providing feedback on candidates' technical qualifications.
• May function as a Department Manager and is accountable to Manager for actions taken in Manager's absence. May be granted additional supervisory authority based on department needs and/or consistent with departmental succession planning.

Level of Education and Discipline:

• A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering, Computer Science, Economics, Education, or related field. Master’s Degree preferred.

Amount of Experience:

• Equivalent years of education and training, plus six (6) or more years related experience.

Certifications:

• NERC Certification required.
• NERC RC Certification strongly desired.
• Certification in Instructor-Led Training, ADDIE, and SAT desired.
• Training Certification in Instructional Design desired.

Type of Experience:

• Bulk electric system operations experience required.
• Experience in the development of new learning programs, training delivery, curriculum development and communications.
• Project management experience preferred.
• Experience with a Systematic Approach to Training and ADDIE process preferred.
• Previous experience as a trainer desired, preferably within the energy industry.

Additional Skills and Abilities:

• Ability to work with multiple business units across an organization to solicit, identify, and deliver relevant material.
• Demonstrates fundamental management and leadership skills with the ability to work effectively in a team environment as a leader, facilitator and team member. 
• Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account.
• Excellent interpersonal, communication, and writing skills required.
• Excellent analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner. 
• Must be able to handle a dynamic and changing work environment, and work independently.
• Strong computer skills in Microsoft Office Suite.
• Self-motivated, problem solving skills and the ability to influence others without direct authority.

The pay range for the Lead Bulk Power System Trainer is $139,650 - $232,750 annually.

All your information will be kept confidential according to EEO guidelines.