Lead Care Manager - Palm Springs

As a Case Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) program. Working as part of a multidisciplinary team, you will ensure our members receive culturally responsive, person-centered care tailored to address their diverse health and social needs.

This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.

Requirements

• Experience: Experience in care management, particularly in community-based settings, preferably with knowledge of Medi-Cal benefits and ECM requirements.
  

• Person-Centered Approach: Strong empathy, cultural competence, and commitment to providing individualized care.
  

• Teamwork: Ability to work effectively within a multidisciplinary team environment.
  

• Communication Skills: Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.
  

• Healthcare Knowledge: Understanding of healthcare systems, community resources, and regulations.
  

• Mobility: Willingness to travel within Riverside and San Bernardino counties for home visits and community engagement.
  

• Bilingual Skills: Preferred to communicate effectively and serve our diverse member populations.
  

Benefits

• Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date.
  

• Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance.
  

• Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities.
  

• Flexibility: Work-from-home options several days a week.
  

• Professional Growth: Opportunities for career advancement and continued professional development.
  

Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.