Lead Catering Server

• Starting at $18.60 an hour
• Must have flexible availability

Available Schedule (Subject to Change):

• Full time / Weekdays and Weekends Vary / hours vary based on events happening within the community
• You will receive your schedule two weeks in advance

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary: 

Under the supervision of the Catering Manager, participates in and oversees work of the wait staff in providing high quality, formal service for residents and guests of Royal Oaks in all of our catering events. Additional responsibilities will include but are not limited to, setting up places at dining tables, taking orders, serving food, serving drinks and answering inquiries about the menu. Provides high quality, friendly service to residents and guests of Royal Oaks in the dining areas and at special functions.

Brief Overview of Major Duties:

• Assist Catering Manager with preparing and distributing function sheets for all special events to the various areas in food service and update with any necessary changes as needed. 
• Answers questions about food and drinks including their ingredients, preparation and accompanying items.
• Assist in the setup, execution and breakdown of the special event under the direction of the Catering Manager for all events. This includes but is not limited to, setting up buffet tables and decorations.  
• Coordinates and supervises daily work assignments for staff members for all special functions including side work and cleaning duties under supervision of Catering Manager.
• Ensures all catering items are cleaned, collected, and returned to the correct storage areas as indicated by the Catering Manager. Assist in inventorying all catering items.
• Serves private dining room guests when dinners are scheduled.
• Assists Catering Manager in inventorying all catering items and assists with ordering items from Purchasing.  Ensures “Pars” are maintained.
• Works in and understands operations management software to generate work orders or event details, add events and modify events.  Understands and is familiarizes self with all banquet space, public space sizes and equipment needed.  
• Communicate with Catering Manager and/or other Royal Oaks staff for work related purposes via call or text. A monthly cell phone stipend applies.  
• Required to operate/drive a golf cart (including a multi-passenger golf cart) for the purpose of transporting supplies around campus as needed. This may also include transporting employees, residents and/or guests when needed. 
• May also perform work as a dining room Server/Busser/Food Runner.
• Perform other duties as assigned.

Required Skills/Abilities: 

• Has in depth knowledge of food and beverage service in a fine dining environment.
• Has knowledge of Maricopa County Food regulations, sanitation guidelines and safety compliance. 
• Has ability to work under pressure and meet deadlines.
• Has good communication skills. 
• Has computer proficiency – Microsoft Word/Excel, Outlook and Internet.
• Is organized, able to multi-task, think creatively and adapt to different situations. 
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

• Preferably has a high school diploma or GED equivalent.
• Preferably has 2 years’ experience working in a formal dining environment.

Licenses and Certifications:

• Obtains a Maricopa County food handlers card within 30 days of employment.
• Obtains a Certified Food Protection Manager certificate in compliance with Maricopa County guidelines within 90 days of employment. 
• Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.

Physical Requirements:

• Is able to carry/lift/push/pull up to 30 pounds.
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures. 

Essential Functions:

• Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, bending, reaching to include forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), twisting, stooping
• Cognitive: written and oral communication, work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things) 
• Environmental: inside, working with others, working around others 

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check
• Adult Protective Services (APS) Registry Check
• Fingerprint Clearance Card (we can assist)
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise.   Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users.  Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card.  Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits!

• Get Health Benefits Fast – Medical, dental, vision benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $82/ paycheck for employee-only coverage (Full-time only). 
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Tuition Reimbursement – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

2024 Senior Care's Best Places to Work from WeCare Connect 

2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America

2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks 

Disclaimer: This job posting is intended as a general summary of duties and responsibilities. A comprehensive job description is available upon request.