Lead Cleaner

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and customers. This role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed.

• Any additional certifications, trainings needed by site type. 

• Follow assigned work schedules, route cards as directed. Report any barriers.  

• Provides leadership and direction to team members.  

• Provides open communication between field employees and management, monitors and documents client communications. 

• Assists with making daily and weekly work schedules  

• Oversee and perform cleaning operations in assigned building  

• Takes care of keys and access cards for the property  

• Reports damaged, broken and out of work features/items  

• Oversee and perform additional service requests (tag job) in assigned building  

• Oversees quality of jobs and confirms completion with Area Manager.  

• Provides training for all new hires assigned to the building in accordance with onboarding procedures. 

• Completes and validates any time records for regular or subcontractor employees. 

• Checks supplies, equipment, and chemicals weekly.  

• Miscellaneous duties as assigned. 

Required:

• Must be 18 years of age or older     

• 1 year of similar work experience 

• 1 year of customer service experience 

• 1 year of lead or supervisory experience