Lead, Clinical

Join our dedicated team at QualDerm Partners, a leader in dermatology and skin care services, as a Lead, Clinical. We are committed to providing exceptional care and are looking for a passionate leader to enhance our clinical operations.

As the Lead Clinical for our practice, you'll play an instrumental role in managing medical assistants, streamlining patient flow, and ensuring that our team adheres to best practices in patient care. Your expertise and leadership will be crucial in fostering a cooperative environment that prioritizes the needs of our patients.

Key Responsibilities:

• Act as the primary superuser for the EMA ModMed platform, providing support and troubleshooting for staff.
• Oversee and optimize daily patient flow; reassign medical assistants as necessary based on volume and team needs.
• Assist in training and onboarding new medical assistants; provide ongoing guidance and performance feedback.
• Coordinate with the Practice Manager to address patient inquiries and issues regarding billing, registration, and care.
• Develop and maintain protocols for patient care, ensuring compliance with all safety and health regulations.
• Monitor inventory levels and manage the ordering and restocking of all medical supplies.
• Ensure all procedures are performed in alignment with established infection control guidelines and OSHA standards.
• Assist providers in the examination rooms, ensuring they have the necessary support for efficient patient visits.
• Document all patient interactions accurately, including medical histories and treatments provided.
• Maintain a clean, organized, and safe environment for both patients and staff.

• High School Diploma or equivalent required; certification as a Medical Assistant is preferred.
• Minimum of 2-3 years of experience in a clinical setting, preferably in dermatology.
• Proven leadership skills with the ability to manage and motivate a team.
• Strong understanding of medical terminology and practices; familiarity with EMA ModMed is a plus.
• Excellent communication and interpersonal skills to effectively interact with patients and staff.
• Demonstrated problem-solving abilities and a proactive approach to patient care.
• Ability to maintain confidentiality and adhere to HIPAA compliance standards.

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.