Lead, Clinical (HKY)

QualDerm Partners is excited to announce an opening for a Lead, Clinical (HKY) at our facility. The Lead, Clinical plays a crucial role in ensuring that our clinic operates efficiently and delivers exceptional patient care. As a leader in our clinical team, you will coordinate operations, mentor staff, and enhance patient experiences while upholding our commitment to excellence in skin health and aesthetics.

Key Responsibilities:

• Serve as the primary superuser for EMA ModMed, guiding the clinical team in best practices and system usage.
• Mentor and support medical assistants with on-the-job training, fostering their professional development and adhering to clinical protocols.
• Oversee patient flow management by reallocating staff as required, ensuring timely and efficient care delivery.
• Coordinate closely with healthcare providers to facilitate smooth operational workflows and patient interactions.
• Monitor inventory levels of medical supplies, ensuring adequate stock and proper organization within the clinic.
• Assist the Practice Manager in resolving patient complaints and operational issues through effective communication and teamwork.
• Ensure a clean and orderly clinical environment by enforcing infection control standards and assisting with housekeeping duties.
• Provide direct patient care, including assisting with examinations, preparing surgical trays, and managing specimens.
• Document patient information accurately in the electronic health record (EHR) system and maintain compliance with HIPAA regulations.

• High School diploma or equivalent; completion of a medical assistant program preferred.
• 2-3 years of clinical experience, preferably in a dermatology or aesthetics practice.
• Certification as a Medical Assistant (CMA) is advantageous.
• Strong leadership and team coordination skills with effective communication abilities.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and medical terminology.

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.