Lead Clinician - Wound Care Clinic

Hill Country Wound Care and Hyperbarics is seeking a dedicated and compassionate Lead Clinician to join our clinical team. This position serves as a working clinical lead, supporting direct patient care while helping coordinate daily clinic operations, patient flow, staff assignments, communication, and clinic readiness. The Lead Clinician works closely with providers, clinic staff, other clinic leads, and the Director of Clinical Operations to help ensure established workflows are followed and patients receive efficient, professional, and patient-focused care.

Key Responsibilities

• Provide direct clinical support to providers with wound care procedures, including room preparation and

supply management.

• Record vital signs, patient history, and other relevant clinical information.

• Educate patients and families on wound care instructions as directed by the provider.

• Assist with hyperbaric oxygen therapy (HBO) support under supervision and within established scope and protocols.

• Maintain accurate and timely documentation in the electronic health record (EHR).

• Support infection control, safety standards, and compassionate, professional patient care.

• Coordinate daily clinic flow to support efficient patient care and clinic operations.

• Lead morning huddles and ensure important daily information, priorities, staffing updates, and patient-care concerns are communicated to the team.

• Identify staffing needs or gaps and promptly notify the Director of Clinical Operations or appropriate leader.

• Assist with assigning daily clinical tasks based on established staffing plans, clinic needs, and leadership direction.

• Ensure exam and treatment rooms are stocked, clean, prepared, and ready for patient care.

• Monitor supply needs and communicate shortages or low inventory to the appropriate leader.

• Ensure necessary supplies are readily available for wound care (WC) and hyperbaric oxygen therapy (HBO)

patients.

• Ensure staff are following established clinic workflows, policies, and operational expectations.

• Identify missed steps, incomplete documentation, or workflow concerns and bring them to the attention of the appropriate leader.

• Coordinate the patient schedule and respond to changes in patient flow throughout the day.

• Communicate provider needs, concerns, or operational barriers to the appropriate leader.

• Ensure patient needs are addressed promptly and escalate concerns as needed.

• Assist with maintaining a professional, patient-focused environment throughout the clinic.

• Ensure staff personal devices and other distractions do not interfere with patient care or clinic responsibilities; escalate concerns to the appropriate leader as needed.

• Ensure the clinic remains clean, organized, and ready for patient care throughout the day.

• Communicate equipment, maintenance, or facility issues to the appropriate leadership.

• Organization of end-of-day clinic readiness for the following day.

• Communicate significant daily issues, barriers, or unresolved concerns to the Director of Clinical Operations.

• Manage the clinic monthly schedule in coordination and communication with other clinic leads and the Director of Clinical Operations.

Qualifications

• Certified Medical Assistant

(CMA) or Registered Medical Assistant (RMA) or higher degree preferred.

• High school diploma or equivalent required; completion of an accredited medical assisting program strongly preferred.

• Previous experience in wound care, hyperbarics, or specialty care setting is a plus.

• Strong communication and interpersonal skills with a focus on patient care.

• Ability to multitask in a fast-paced clinical environment.

• Proficiency with electronic health records (EHR) systems preferred.

• Prior lead, charge, or clinic coordination experience preferred.

• Demonstrated ability to communicate effectively, organize priorities, support team accountability, and escalate concerns appropriately.

• This position requires routine Friday availability as part of the regular work schedule. The Lead Clinician is expected to work Fridays as scheduled to support clinic operations, patient care needs, staffing coverage, and continuity of clinic leadership. Friday coverage is considered the standard and ongoing responsibility of the position and should be maintained except for approved PTO or other authorized absences.

Work Environment

This position is based in our wound care clinic and functions as both a direct patient-care role and a day-to-day clinical lead. The Lead Clinician works closely with physicians, advanced practice providers, clinical staff, other clinic leads, and the Director of Clinical Operations to support safe, organized, and efficient clinic operations. The Lead Clinician is expected to model Hill Country Wound Care and Hyperbarics standards for professionalism, teamwork, communication, patient experience, safety, and clinic readiness while appropriately escalating matters that require leadership intervention.

Employee Acknowledgment

I acknowledge that I have received, read, and understand the job description for the Lead Clinician position at Hill Country Wound Care and Hyperbarics. I understand the responsibilities, qualifications, and expectations outlined above.

Work schedule

• 8 hour shift
• Monday to Friday
• Day shift

Benefits

• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)