Coordinates the activities of the release of records area of the department which includes phone calls, faxes, printing, and burning charts to CD/Flash drives. Ability to provide coverage in all duties assigned in area of responsibility. Responsible for covering the department for all shifts, including weekends and holidays, when there is a staff shortage or scheduling conflict. Responsible for troubleshooting any issues that arise in assigned area responsibility. Coordinates the day-to-day activities of personnel engaged in clerical and ROI sections. Answers questions for staff on clerical and ROI issues. Monitors reports for follow-up- Missing Provider, Done & Decline. Maintains all productivity logs for the staff. Develops & secures approval of policies and procedures, as needed. Performs audits as assigned. Assist with interviews for potential HIM staff, as needed. Assist with coordination of schedules of HIM staff, as needed. Post schedules for workflow, office cleaning, and all other schedules, as needed. Performs other duties as assigned. Attends meetings on all assigned committees. Attends meetings and handles office issues when the manager is not in the office. Medical Terminology or completion of medical terminology course within 3 months of hire. Notary required or obtained within 3 months of hire.
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