Lead Continuous Visual Monitoring Technician-Delnor Resource Team Full Time Evenings

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The schedule for this position is five 8-hour shifts per week 3p - 11:30p with every other weekend (Saturday and Sunday) and rotating holidays required.

The Continuous Visual Monitoring Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Provides continuous safety observation, either in-person or via continuous video monitoring, of patients identified to be at risk for causing injury to themselves or to others. Responsibilities include, but are not limited to: offering basic comfort measures to help the patient relax and addressing the emotional needs of specific patients served, including the use of encouragement, distraction, coping strategies, cognitive stimulation activities, and de-escalation techniques within the scope of this role as appropriate.
• Remotely monitors multiple patients via continuous video monitoring. Responsibilities include, but are not limited to: providing effective verbal redirection of designated remote continuous observation patients from engaging in risk behaviors and summoning appropriate staff via communication device/STAT Alert Alarm when appropriate.
• Intake operations to receive order, set up Artisight camera and enters patient info, receives hand off from unit staff - ensures camera is functioning properly and finally assigns patient to CVM tech.
• Discharge - ensure order is discontinued in Epic
• Cross check orders vs camera numbers 
• Assists with high acuity patient
• trouble shoots with IT, artisight, epic, etc
• data collection including per hospital and camera usage
• staffing to include:
  • daily assignment for next shift
• • admission/discharge management
    • • liaison with staffing office
• • • • break coverage
      • overall scheduling for assigned shift
      • leads shift huddle
• Primary onboarding team member and will schedule orientation, facilitate check-ins and ensure competencies are completed timely

Required:

• High School diploma or equivalent

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.