P

Lead Customer Service Associate

Job Description - Lead Customer Service Associate



Position:            Lead Customer Service Associate

Reports to:        Store Manager/Assistant Manager

 

As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.

 

Lead Customer Service Associates are responsible for:


  • Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.

  • Providing a high level of leadership to the store and the employees.

  • Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.


Requirements:


  • We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!

  • Strong people-oriented leadership skills

  • Excellent communication skills

  • Customer service skills

  • Valid state driver’s license and an insured vehicle

  • Prior knowledge of food handling, safety guidelines

  • Ensure compliance with all company policies and procedures


Education and Experience


  • High school diploma or equivalent preferred

  • Previous retail management preferred


Physical Requirements:


  • Ability to traverse all parts of the store quickly

  • Prolonged periods of standing on a hard surfaced floor

  • Must be able to lift, push and pull up to 40 pounds at a time


Lead Customer Service Associates will be provided with the following:


  • Thorough training program

  • Opportunity for advancement

  • Pay increases

  • Flexible schedules

  • Annual review/evaluation

  • Employee referral bonus program

  • Full-time benefits, health, dental, vision

  • 401k with company match

  • Company paid life insurance

  • Paid time off

  • Weekly pay


 



Original job Lead Customer Service Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Similar Lead Customer Service Associate Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.