Job Description - Lead Direct Support Professional: West Lake - Cottage 4 | Full-Time 2nd Shift/On Call | Lowell, MI
Make a real impact—help someone build independence while building a career, you’re proud of.
The Lead Direct Care Professional provides oversight, support, and direct care to individuals served by Hope Network across a variety of settings. This role serves as a leader on shift, modeling person-centered support, promoting independence, and ensuring the implementation of medical, clinical, therapeutic, and behavioral support plans. The Lead Direct Care Professional also mentors, trains, and orients new staff, assists with on-call responsibilities, and provides guidance and support to team members when supervisors are unavailable or off-site.
What You’ll Do
Assist with daily living (ADLs), personal care, and medications
Support community outings, transportation, and activities
Build positive relationships and encourage independence
Help maintain a safe, structured, and supportive environment
On Call rotation
What We’re Looking For
Compassionate, dependable, and team-oriented
Strong communication and ability to build trust
Adaptable, patient, and resilient
Person-centered mindset with respect for individual differences
What You Bring
Required:
Minimum Education required:
Bachelors degree with 2 years experience in applicable setting
Associates degree with 3 years experience in applicable setting
HS Diploma/GED with 4 years experience in applicable setting
Valid driver’s license
Ability to lift 50 lbs.
Ability to pass background checks and fingerprints
Ability to obtain CPR/First Aid certification
Top Benefits
Competitive pay
Medical, dental & vision insurance (may vary based on job status)
Virtual Concierge Medical Services
403(b) retirement with company match (up to 3%)
Generous Paid Time Off (PTO)
Paid training + career growth opportunities
Tuition reimbursement and scholarship opportunities
Employee Assistance Program (mental health + support)
Company-paid life insurance
Why Hope Network
Not your average job. Not your average impact.
At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.
Do you or a loved one need help with a physical, mental, or social challenge? Hope Network provides a wide range of healthcare and life services to support you. From Neuro Rehabilitation, to Behavioral and Mental Health, Developmental Disabilities, and Autism Services, we help people across Michigan...
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