Lead - Facilities and Enterprise Support

About ITS Logistics 

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology – our purpose is to improve the quality of life by delivering excellence in everything we do. 

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. 

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories. 

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com 

About Our Tech Team 

At ITS, we see technology as a core enabler in delivering complex third-party logistics services at scale. ITS continues to invest in transforming its applications and infrastructure to support business growth and set us apart in the marketplace. An increasing percentage of ITS tech spending is now allocated to innovation and system driven product solutions to rapidly leverage the following significant technology shifts to maximize business gain: 

• Leverage public cloud to deliver elastic infrastructure for increased business agility, scalability, and resiliency. 

• Use of the latest data analytics platform for informed decision-making, driving business outcomes, and uncover new opportunities with data-driven insights. 

• Artificial intelligence (AI) and automation to improve efficiency and to speed up business processes and results. 

• Digital applications to reinvent the workplace to boost employee productivity, agility, and digital dexterity through an engaging and intuitive work environment (employee experience). 

About the Position 

We are seeking a motivated Associate Product Manager to join our dynamic team. This role is ideal for recent undergraduates looking to kick-start their career in product management. As an Associate Product Manager, you will work closely with senior product managers to support initiatives aimed at enhancing our product offerings. Your role will involve deep market research, understanding customer needs, and translating them into actionable product. 

Essential Job Functions  

Essential activities include but are not limited to:  

• Conduct comprehensive market research to identify market trends, customer pain points, and competitor offerings in the logistics industry. 

• Collaborate with senior product managers in conducting market research and analysis to identify new opportunities and trends. 

• Support the development and execution of product roadmaps, ensuring alignment with company goals and customer needs. 

• Collaborate with cross-functional teams including engineering, design, marketing, and operations to drive product development and launch activities. 

• Gather and analyze customer feedback and data to inform product decisions and enhancements 

•  Prepare and present reports and updates to stakeholders on project status, key metrics, and performance. 

•  Coordinate product launches, ensuring timelines and deliverables are met. 

• Analyze market data, customer feedback, user-journey and industry insights to identify new product opportunities and make data-driven decisions. 

• Pitching product solutions to internal stakeholders for tech roadmap prioritization.  

• Work closely with engineering and design teams to translate product requirements into well-defined specifications and user stories. 

• Monitor key product performance metrics, customer satisfaction, and market adoption to identify areas for improvement and optimization. 

• Continuously gather customer feedback, market insights, and industry trends to refine and enhance logistics products. 

 Basic Qualifications  

• Bachelor’s degree in Business administration, Marketing, Engineering, or related field. 

• Strong analytical skills with the ability to gather and interpret data from various sources. 

• Excellent communication skills, both written and verbal, with the ability to effectively collaborate with diverse teams. 

• Detail-oriented with a passion for problem-solving and continuous improvement. 

• Curiosity to learn and become an expert on a complex product 

 Preferred Qualifications  

• Prior internship experience in product management, marketing, or related fields is a plus. 

• Familiarity with agile methodologies and project management tools is advantageous. 

• Knowledge of SQL