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Lead Front Receptionist - Whittier Rehabilitation Hospital

salary Salary :

$20 - 23.7 hourly

Job Description - Lead Front Receptionist - Whittier Rehabilitation Hospital


Lead Front Receptionist

Whittier Rehabilitation Hospital 
150 Flanders Road
Westborough, MA  01581


Full time, 40 hours – Monday through Friday
7 a.m. - 4:00 p.m. 


PRIMARY RESPONSIBILITIES INCLUDE:
  • Oversees the daily operations of the front reception area
  • Maintain neat and organized workstations, inventory control of office supplies
  • Operate telephone system, route calls, convey messages and provide information to callers as appropriate and as authorized
  • Greet and direct visitors, update Excel visitor log
  • Delegates other duties to off shift and weekend receptionist as appropriate
  • Identify areas of improvement in the communications department and, participate in the problem solving and implementation of action plan
  • Complies with all hospital safety and health regulations including emergency management procedure and annual safety re-orientation
  • Treats patients, their families, visitors and other staff members with respect, courtesy and compassion
  • Assist with providing coverage for receptionist staff on an as needed basis, assuring seven day per week and holiday coverage

PREREQUISITES:
  • Ability to communicate in an efficient and pleasant manner
  • Must be able to maintain composure under extremely busy circumstances
  • Basic computer skills
  • Previous receptionist experience preferred


 
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