Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
Complies with quality assurance expectations and standards.
Stands, sits, or walks for an extended period or for an entire work shift.
Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
Performs other reasonable job duties as requested by Supervisors.
Assists management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching associates; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
SITE SPECIFIC PERKS
Free on-site associate parking during shift
Uniform laundering (Front Office, Engineering, and Housekeeping)
Discount at all on-site Food & Beverage outlets
Work shoe credit through Shoes for Crews twice a year
Bi-annual team building events
Quarterly celebrations, Associate of the Month, Associate Appreciation Week
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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