Lead Guest Sales Associate

NOW HIRING: Lead Guest Sales Associate

EUROPEAN WAX CENTER – Highlands Ranch

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

WHAT YOU’LL DO:

As the Lead Guest Sales Associate, you’ll support the Center Manager with overseeing daily center operations while motivating the team to meet performance goals and deliver exceptional guest experiences. You’ll work closely with both the Guest Sales Associates and Wax Specialists to ensure smooth execution of all business objectives.

Key Responsibilities:

• Drive Wax Pass sales and meet/exceed performance goals

• Deliver an exceptional guest experience from check-in to check-out

• Partner with Center Manager to resolve Guest concerns in a timely manner

• Assist in daily operations, scheduling, and team support

• Ensure a high standard of cleanliness

• Motivate and coach team members to achieve success through performance, increase sales opportunities, and profitability

• Build lasting relationships with guests and team members

• Support center growth through sales and service excellence

• Take ownership and accountability for creating a positive work environment

• Celebrate positive Associate performance and partners with Manager to identify performance opportunities for ongoing feedback and development.

• Support Center Manager to recruit and train quality candidates who reflect the EWC brand and will deliver the desired results.

Qualifications:

• Retail sales experience (preferred)

• Scheduling experience (strongly preferred)

• 1–2 years in the beauty industry (preferred)

• Positive, friendly, and upbeat personality

• Ability to thrive in a fun, fast-paced environment

• Ability to address and resolve guest concerns promptly using sound judgment, empathy, and a solutions-oriented approach.

• Team player with strong communication skills

• Ability to lift and move items up to 25 pounds

• Ability to reach items stored at various heights

• Ability to stand and work on the floor for extended periods of time - 80% or more of total shift.

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must be at least 18 years of age or older to apply

• Flexible availability (days, evenings, weekends)

COMPENSATION & BENEFITS

Hourly Base Pay: $17.00 per hour

Additional Compensation:

• Commissions opportunities

• Performance-based bonuses

Benefits:

• Medical, dental, and vision insurance

• 401(k) with employer match

• Paid Time Off Bank that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)

• Employee discounts (free waxing services + 40% off retail products)

CENTER LOCATION:

9579 S University Blvd, Highlands Ranch, CO 80126, USA

HOW TO APPLY:

Apply through this posting or visit our career page:

https://waxcenter.com/pages/corporate-careers

Application Deadline: 5/29/2026 – ongoing (open until filled)

*This role is not eligible for visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.