Lead IT Business Analyst - JDE CNC

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

As a Lead IT Business Analyst you will administer, configure, and support JD Edwards Enterprise One CNC environments including system architecture, security, performance tuning, and lifecycle management. Partner with cross-functional teams to ensure scalable, stable, and repeatable ERP infrastructure solutions that support business and stakeholder requirements.

This position is a 100% onsite role located in Greenville, Wisconsin.

YOUR IMPACT:

These duties are not meant to be all-inclusive and other duties may be assigned: 

• Serve as a role model in customer and IT colleague communication, delivering JD Edwards CNC solutions in a timely and effective manner.

• Utilize ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests within JDE environments.

• Install, configure, and maintain JD Edwards EnterpriseOne environments including ESUs, ASUs, Tools Releases, and application upgrades.

• Manage and support CNC activities including package builds, deployments, security administration, and environment refreshes.

• Partner with developers, business analysts, and stakeholders to support business requirements through stable and optimized JDE environments.

• Perform system monitoring, troubleshooting, and performance tuning across JDE architecture including web, enterprise, and database servers.

• Maintain and support integrations including AIS, Orchestrator, BSSV, and interoperability frameworks.

• Develop and maintain documentation, standards, and best practices for JDE CNC processes.

• Ensure high availability, disaster recovery, and backup strategies are in place and tested.

• Support and maintain JDE security, user roles, and environment controls.

• Lead CNC-related projects including upgrades, migrations, cloud initiatives, and environment redesigns.

• Collaborate with infrastructure, database, and network teams to ensure optimal system performance and reliability.

• Serve as subject matter expert for JD Edwards CNC, supporting escalations and complex issue resolution.

• Mentor team members on JDE CNC best practices and operational excellence.

• Partner with vendors and Oracle support for issue resolution, patching strategies, and system improvements.

• Participate in capacity planning and long-term strategic roadmap for JDE environments.

MINIMUM QUALIFICATIONS:

• Five (5) or more years of experience in the field or in a related area.

• Experience with JDE architecture, package management, security, server management, troubleshooting, performance tuning, integrations, and system lifecycle management.

• Strong skills in documentation, communication, stakeholder alignment, problem solving, and cross-team collaboration.

STANDOUT QUALIFICATIONS:

• Bachelors degree in Information Technology or related field

WORKING CONDITIONS:

Pay Range:

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.