Lead Management Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

The Lead Management Analyst will provide support for our organization by creating and managing sales campaigns that generate leads for Global Payments. This position is specifically responsible for timeliness, quality and accuracy of campaign execution & its results. Furthermore, in scope is the identification of channel and process improvement to support campaign management efficiency & effectiveness. This role will report to the Manager of our Lead Management Team and will work closely with our internal business stakeholders.  The ideal candidate should have an understanding of how the lead process works and should be proficient in Salesforce and Excel.   They must possess excellent communication skills and have the ability to collaborate effectively with cross-functional teams.

Essential Duties

• Identify external data requirements for each GTM channel and manage engagement with third-party data vendors for prospect list buys and develop sales campaigns with business stakeholders.

• Responsible for managing sales campaigns for our business stakeholders

• Effectively works with all levels of employees across the business

• Responds to and resolves inquiries and requests for assistance within a timely fashion.

• Keeps up-to-date progress for ongoing projects

Preferred Qualifications

• High school education or equivalency is required.

• One or more years of lead management or operations experience is required OR an equivalent combination of education and experience.

• Experience in the development and execution of campaign plans

• Ability to anticipate and respond to change in direction in a fast paced, team-oriented environment

• Passion for project management with the ability to own and drive project schedules from start to finish, including managing cross functional peers

• Salesforce CRM or equivalent working experience

• Excellent verbal and written communication skills.

• Experience in supporting the sales organizations and lead processes

• Ability to build strong working relationships with business stakeholders to ensure efficient operation and success.

• Ability to follow a defined process is a must

• High school education or equivalency is required. 

• One or more years of lead management or operations experience is required OR an equivalent combination of education and experience.

• Excellent verbal and written communication skills.

• Experience in supporting the sales organizations and lead processes

• Ability to build strong working relationships with business stakeholders to ensure efficient operation and success.

• Ability to follow a defined process is a must

**Applicants MUST be authorized to work in the U.S.  (Citizen or GC Holder)

We are unable to Sponsor  or take over  Sponsorship of an Employment at this time or any time in the near future  for sponsorship.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].