Lead Medical Assistant

We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care. 

The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment. 

Essential Functions/Responsibilities (other duties may be assigned): 

• Serve as the primary resource and point of contact for Medical Assistant staff 


• Lead by example by demonstrating professionalism, teamwork, and exceptional patient care 


• Anticipate and plan for physician and clinic needs to ensure efficient daily operations 


• Train and onboard new Medical Assistants and educate staff on new procedures and workflows 


• Assist with interviewing and hiring Medical Assistant candidates 


• Support staff scheduling and help ensure appropriate clinic coverage 


• Oversee medical supply inventory and coordinate ordering as needed 


• Assist with annual Medical Assistant evaluations and performance reviews 


• Monitor the cleanliness, organization, and functionality of medical office equipment 


• Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures 


• Communicate personnel concerns and operational issues to management while providing support and guidance to staff 

Required Skills and Experience: 

• High School Diploma or GED 


• Medical Assistant program completion or 3+ years of clinical experience 


• CMA or RMA certification preferred


• 2 year of leadership experience preferred 


• 3 years of healthcare experience 


• Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred 


• Ability to work in a fast-paced environment and assist wherever needed 


• Strong multitasking, communication, and customer service skills 


• Ability to travel between local office locations, as needed 


• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams 

Benefits Offered: 

• Health Insurance (Single & Family plans available) 


• Life Insurance 


• Disability Insurance 


• 401(k) Plan with Company Match 


• Employee Discount Program 


• Paid Time Off 


• Paid Holidays 

Physical Requirements: 

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 

• Sit, talk, hear, and use hands to write, type, or operate office equipment 


• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 


• Perform repetitive motions, including reaching overhead and typing 


• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 


• Maintain peripheral vision, depth perception, and focus adjustments