Lead Medical Assistant - Martinsville, VA

Become an integral part of the QualDerm Partners team as a Lead Medical Assistant in Martinsville, VA. This position offers a unique opportunity to lead and support our dedicated staff in providing the highest quality of dermatological care to our patients. With a focus on excellence in patient satisfaction and operational efficiency, you will play a vital role in our practice's success.

As a proud member of the QualDerm network, with over 158 practices across 17 states, you will contribute to a team that specializes in dermatology, skin cancer care, cosmetics, plastic surgery, and pathology. We are committed to nurturing talent and fostering a collaborative environment.

Key Responsibilities:

• Nextech Management: Act as the primary point of contact for staff regarding Nextech issues, supporting supply management and patient flow enhancement.
• Team Coordination: Allocate tasks to medical assistants based on patient volume and help manage workflow backlogs for efficiency.
• Task Oversight: Ensure that MAs complete their assigned tasks and maintain productivity by assisting with daily to-do lists and reallocation of duties when necessary.
• Training & Mentorship: Facilitate the onboarding and training of new medical assistants, fostering their development and providing performance feedback to the Office Manager.
• Office Manager Collaboration: Support the Office Manager in addressing patient complaints and handling issues related to registration, billing, and coding.
• Inventory Control: Oversee medical supply ordering, organization, and inventory management to ensure readiness for clinical operations.
• Patient Preparation: Prepare patients for examinations by obtaining medical histories, assisting with procedures, and ensuring compliance with sterilization and infection control protocols.
• Laboratory Documentation: Accurately prepare specimens, complete requisitions, and maintain logs for laboratory tests.
• Patient Interaction: Document patient interactions in the EMR system, address communications from patients and pharmacies, and provide explanations regarding procedures and products.
• Scheduling & Prescriptions: Coordinate appointments for surgical procedures, secure pre-authorizations, and process prescriptions in line with provider guidelines.
• Compliance & Safety: Uphold HIPAA, OSHA, and infection control standards, adhering to all office policies.
• Operational Duties: Ensure cleanliness of exam rooms, assist with housekeeping, review health histories, and carry out additional tasks as assigned.

• High School Diploma or equivalent required. 
• Completion of a formal medical assisting program and/or 2-3 years of experience in a Dermatology Practice. 
• Certification as a Medical Assistant preferred. 
• Demonstrated leadership and mentorship abilities, with a focus on building a collaborative team environment. 
• Excellent communication skills for effective interaction with patients and team members.

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.