Lead Medical Assistant / Registration Clerk

• Ensure smooth day to day operations of the center by communicating with team any changes in policies and procedures
• Assist Center Manager in submission of inventory, supply orders, and logs. Assisting with training and onboarding of new employees
• Inventory: Ensure system is being effectively used by staff, receive deliveries, and verify stock is managed
• Confirm daily tasks are performed and appropriately logged, and ensure controls are run as scheduled on equipment and supplies
• Clinical Tasks: Prepare patient for exam and treatment, taking histories and vital signs, perform phlebotomy and laboratory paperwork, dispense medication as directed, etc.
• Administrative Tasks: Verify insurance coverage for patients and collect copayment when applicable, provide necessary forms to patients for completion and ensure all registration forms are accurate and scanned into patient's chart, answer calls, faxing forms, etc.
   

• Ability to multitask between clinical and administrative tasks, with strong attention to detail
• Strong communication skills both written and verbal
• Ability to take initiative, solve problems, and recommend solutions
• Demonstrate ability to maintain a high level of confidentiality
• Knowledge of basic medical terminology, medical practice operations, and importance of providing exceptional patient care
• Knowledge of computer functions and basic office equipment
   

• Commitment to CareWell and/or ClearChoiceMD as a company as well as your internal team
• Consistent daily practice of common safety hazards and precautions to establish a safe work environment
• Knowledge of organizational policies, regulations, and procedures to administer patient care
• Ability to adjust responsibilities to accommodate a fast paced work environment while maintaining excellent customer service and staff interactions
• Responsible for personal actions and open to feedback from others
   

• High school diploma or equivalent
• 2-5 years of MA, EMT, CNA or LNA experience/certification
• 1-3 years of customer service experience in a medical practice
• Proficient in MS Office programs such as Word, Excel and SharePoint
• Experience with Experity and/or When2Work is preferred, but not required

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.