R

Lead Product Designer

icon building Company : Ripple
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Lead Product Designer


THE WORK:


We are seeking a Lead Product Designer to join our Product Design team, and you will be the design architect of a customer’s first impression. It isn’t just about streamlining the onboarding process. It’s about earning trust early, delivering value quickly, and opening the door to a deeper relationship with Ripple. You are passionate about designing a cohesive end-to-end onboarding experience, responsible for removing friction, accelerating time-to-value, and turning new sign-ups into confident and engaged customers. You will partner closely with Product Managers, Engineering, and other cross-functional teams to elevate onboarding, while balancing short-term needs and long-term strategy.


WHAT YOU’LL DO:



  • Act as a design lead in a triad with Product, Engineering, and other cross-functional team members. You will be the storyteller who rallies multiple teams around a unified onboarding vision, strategy, and roadmap

  • Partner closely with a UX Research team and Product to deeply understand user personas/segments and translate insights into an impactful design strategy for a multi-product onboarding experience

  • Tackle ambiguous and sophisticated problems with Product and Engineers to propose clear, feasible design solutions

  • Engages meaningfully in team rituals (standups, reviews, planning, retrospectives) and contributes to Product and Engineering

  • Explore multiple concepts and test ideas through flows, wireframes, prototypes, and polished visuals to improve onboarding, setup, and activation

  • Champion user-centered design and run effective workshops when needed

  • Mentor designers, lead critiques, and contribute to the design system to elevate the team’s craft




WHAT YOU'LL BRING: 




  • 8+ years designing digital products across UX, visual, and content design

  • Delivers on deadlines, can shift quickly, and iterates while maintaining a high quality bar

  • Is highly collaborative with a genuine desire to learn, understand, and identify solutions in a fast-paced and high-performing team environment

  • Approaches problems with a well-rounded attitude, considering the end-to-end customer journey rather than isolated screens or features

  • Is comfortable challenging assumptions and asking stakeholders questions like "Are we solving the right problem, or just optimizing a step?"

  • Manages multiple workstreams, prioritizes well, and makes smart tradeoffs

  • Excellent verbal and written communication; comfortable over-communicating across time zones in a clear and structured way

  • Confident presenting work to different audiences, including leadership and at off-sites

  • Proficient with design, AI, and project tools (e.g., Figma, Lucid, V0, JIRA) and experienced with design systems


Bonus Points:



  • Experience in B2B, B2C, Fintech experience

  • Knows designing for enterprise solutions, Saas, Developer tools, or mult-channel experiences

  • Experience with Agile design methods

  • A strong interest in Cryptocurrency and Blockchain Technology


#LI-EM1

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