Lead Product Manager, Strategy & Business (Smart Home Products)

Lead Product Manager, Strategy & Business (Smart Home Products)

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

Role Summary
We’re looking for a business-focused Product Manager to drive the strategy, economics, and cross-functional alignment for our smart home security product. This role is focused on shaping the long-term vision, business model, and portfolio decisions, and ensuring that product investments deliver strong financial and strategic outcomes.

You will partner closely with finance, strategy, marketing, operations, and senior leadership to define where we play, how we win, and how we allocate resources.

Key Responsibilities

• Define and refine the multi‑year product strategy, including market positioning, target segments, competitive differentiation, the product’s role in the broader portfolio, and strategic sequencing across the customer journey.
• Own the business case and economics by building revenue, cost, margin, and LTV/CAC models, evaluating ROI for major initiatives, and partnering with finance on budgets and targets.
• Lead portfolio and roadmap planning from a business perspective by prioritizing features with other PMs, facilitating tradeoff discussions, and ensuring alignment with strategic goals.
• Partner with operations, care, and support teams to understand cost drivers, identify opportunities to reduce cost‑to‑serve, and improve customer experience.
• Develop and track business‑level KPIs such as subscriber growth, ARPU, churn, attach rates, and profitability, and regularly report progress to leadership with recommended adjustments.
• Prepare and deliver materials for executive reviews, investment boards, and cross‑functional forums.
• Serve as a strategic thought partner to the overall product owner and senior leaders.

Ideal Experience & Skills

• 8+ years across product management, corporate strategy, business operations, or similar roles.
• Strong B2C, E-commerce experience is preferred. Customer/consumer focus.
• Strong analytical and financial modeling skills; able to build and stress-test business cases.
• Experience in subscription businesses, consumer services, or telecom/technology is a plus.
• Comfortable with market research, competitive analysis, and sizing opportunities.
• Able to translate complex data and strategy into clear narratives and recommendations.
• Strong stakeholder management skills; can collaborate and influence across finance, operations, marketing, and product.

Success in 12 Months Looks Like

• A clear, documented 1–3 year product strategy and business model, aligned with leadership.
• A prioritization framework and portfolio view that guides product investment decisions.
• Regular, trusted reporting on business performance with clear insights and actions.
• Demonstrable improvements in unit economics, growth quality, or strategic positioning.

Our Lead Product Manager, earns between $143,800-$215,800 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  
• 401(k) plan  
• Tuition reimbursement program  
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  
• Paid Parental Leave  
• Paid Caregiver Leave  
• Additional sick leave beyond what state and local law require may be available but is unprotected  
• Adoption Reimbursement  
• Disability Benefits (short term and long term)  
• Life and Accidental Death Insurance  
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  
• Employee Assistance Programs (EAP)  
• Extensive employee wellness programs  
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
 

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.