Lead Project Manager, Operations - 1st Shift

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday, 8:00am - 5:00pm

As the Lead Project Manager, Operations, you will be responsible for supporting internal and external projects for an assigned business unit. We want to leverage your skills and years of experience to drive positive results and help us keep our operations running smoothly. If you are excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Create and manage cohesive project programs and plans with identifiable critical paths, task dependencies, risk/issue mitigation processes and major milestones


• Work with business leaders to identify and scope areas of opportunity to create and implement process improvements


• Develop customer presentations that illustrate solution components and value propositions


• Provide value propositions by identifying opportunities through rigorous data collection and analysis


• Contribute to the creation of standard operating procedures


• Energize customer onboarding and implementation for new business and navigate internal operations


• Document requirements for new projects, including current state, future state and gap analysis 


• Provide analytical, troubleshooting, training or escalation support for new startup initiatives or projects


• Monitor completed projects to analyze the health of the account, review KPIs, review operational assumptions vs. planned, etc.


• Participate in meetings with Operations Support team to ensure coordination across multiple technical and operational initiatives


• Provide project management expertise and coach junior project managers

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor's degree or equivalent related work or military experience


• 4 years of experience in project management creating and deploying processes and procedures within the Supply Chain or Logistics industry


• Experience leading cross functional teams


• Experience with Microsoft Office (Word, Excel, and PowerPoint)

It’d be great if you also have:

• Master’s degree


• 6 years of related experience


• Project Management Institute (PMI) PMP Certification preferred or obtainable within 1 year of start date


• Availability to travel up to 20% of the time


• Smartsheet experience or working knowledge


• Engineering experience


• Solid understanding of professional services economics, and experience with change management processes


• Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.