Lead Protective Service Officer

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Position Responsibilities

• Coordinates with Supervisor to determine, and assign sufficient manpower to assure efficient operation of shift as observed.
• Schedules days off to assure adequate coverage of critical posts as observed.
• Monitors usage of earned time off and sick days to avoid abuse.
• Submits accurate reports for time keeping and deployment justification records as observed.
• Familiarizes himself/herself with all policies and procedures affecting the security function as observed.
• Disseminates policies and procedures to subordinates in accordance with established procedures as observed.
• Assures that all subordinates understand all policies and procedures affecting their functions as security officers as observed.
• Prepares and conducts formal training sessions for shift members as appropriate.
• Reviews all reports submitted by subordinates for clarity, legibility and accuracy prior to routing as observed.
• Assists the Supervisor in the preparation and completion of accurate and timely employee evaluations.
• Demonstrates effective and impartial handling of employee counseling sessions regarding performance.
• Monitors the activities of all subordinates and immediately addresses unacceptable behavior.
• Records all counseling sessions with subordinates (ie: positive or corrective) in the Administrative Counseling Register.
• Participates in meetings with management to maximize efficiency of the department.
• Attends improvement classes at MSMC or elsewhere to enhance efficiency as a lead.
• Is familiar with all pertinent MSMC and Security/Safety Department Policies and Procedures and translates content into appropriate actions as observed by, or reported to, supervisor.
• Follows all laws, statues, ordinances, on and off duty, as proven by a clear criminal and driving record.
• Works as a cooperative member of the Security team.
• Adheres to Customer Service Standards as defined by the Security and Safety Department.
• Remains up to speed with MSMC and Security Department regulations, policies, procedures and guidelines as observed.

Qualifications

• License/Registration/Certification

  • Security License preferred, Crisis Prevention Intervention training within first 90 days of employment, Possession of a valid Florida Driver’s license with a “good” driving history (i.e. no D.U.I. or felony traffic violations) and no more than 4 points.

• Education

  • Highschool diploma required. College degree (AA) preferred.

• Experience

  • 3+ Year of progressively responsible experience in security, military or law enforcement strongly preferred

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: