Lead Recovery Support Specialist

The Lead Recovery Support Specialist is an active member of the Choices Emergency Response Team (CERT). Under supervision of the CERT Supervisor, the Lead Recovery Support Specialist functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills. The Lead Recovery Support Specialist provides leadership to the Recovery Support Specialists on the team through coaching and mentoring. The Lead Recovery Support Specialist will hold a caseload and provide direct peer-based recovery support services to individuals with substance use and/or co-occurring mental health disorders. The Lead Recover Support Specialist will be an active member of the community, conducting outreach and engagement activities. The Lead Recovery Support Specialist will assist with data collection, documentation, and reporting outcomes. This role combines program coordination, staff mentorship, and client engagement to ensure high-quality, recovery-oriented services aligned with evidence-based and trauma-informed practices.

The Choices Emergency Response Teams are responsible for 24/7 mobile emergency responses for youth and adults experiencing a mental health or substance use crisis in Henry, Johnson, Morgan, and Shelby County. The CERT teams operate from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, care coordinators, and fellow mobile crisis responders. The CERT teams will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible.  The CERT teams will ensure appropriate follow-up individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization.

Essential Duties and Responsibilities

• Can articulate the mission, vision and practices of the CERT program consumers.


• Communicates the practice expectations of the emergency response system to consumers, community partners, and funders.


• Responds to crisis referrals promptly during normal business hours and after hour crisis situations.


• Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system.


• Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners.


• Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns.


• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred youth and adults with mobile crisis response services.


• Ensures collection of all necessary service data.


• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.


• Willingly completes other duties as assigned to advance the mission of the Choices Emergency Response Team.

Supervision

• Prepares and implements trainings for Recovery Support Specialist professional development.


• Collaborates with supervisory staff to address staff needs and concerns.


• Oversees professional development activities.

Qualifications

• High School Diploma or GED. Some college preferred.


• 5 years participation in recovery and abstinence from drugs or alcohol.


• 2 years as a Certified Peer Support Professional preferred.


• Prior experience with mental health or substance use crisis response preferred.


• Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.


• Familiarity with Systems of Care values and principles.


• Highly organized, and effectively manages multiple priorities simultaneously.


• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.


• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.


• Enthusiastic about advancing system change within the community.


• Valid driver’s license.


• Operational smart phone.

Hourly Rate: $21.15 ($44,000 annually)

Benefits Include:

• Medical, Dental, Vision


• Employer Paid Life Insurance, Short & Long Term Disability


• 401k Match


• Tuition Reimbursement


• Paid Parental Leave


• Generous PTO plan


• Qualified employer for the Public Service Loan Forgiveness Program