Lead Refractive Care Coordinator

Who We Are 

At Boulder Eye Surgeons and Denver Eye Surgeons, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!  

The Position  

The Lead Refractive Care Coordinator will serve as the primary contact for LASIK inquiries and consultations. Duties include educating patients, scheduling appointments, collecting payments, and assisting with patient care. This position does require a background in ophthalmology and in medical/surgical sales.  

• Conducts consultation appointments with prospective patients to provide education on services, procedures, and expectations. 
• Schedules for LASIK consultations, LASIK surgery appointments, and post-LASIK refractions.  
• Prepares pre-operative charts and maintains an inventory of marketing materials and informational packets.  
• Tracks and follows up with patient inquiries. 
• Performs any applicable diagnostic tests to assist the physician in determining whether the patient is a candidate for refractive surgery. 
• Assists with pre-operative and post-operative care. 
• Assists with surgeries performed in the laser room. 
• Assists with light adjustable lens adjustments.
• Assists with IOL conversion conversations under the direction of the provider.
• Coordinates training and certification efforts for provider onboarding.
• Explains financing options and assists patients with financing applications. 
• Performs other duties as assigned. 

Who You Are

Performance/Skills Requirements:  

• Demonstrated experience in medical sales.    
• Skilled in maintaining high levels of patient satisfaction.  
• Excellent written and verbal communication skills.  
• Ability to manage inventory and sales reports 
• Thrives in a fast paced, dynamic environment.  

 Education/Certifications/Experience:  

• Bachelor’s Degree in related field or equivalent experience.   
• Certified Ophthalmic Assistant Preferred

Additional Job Details:

• Works at our clinic location, Denver Eye Surgeons location at 13772 Denver West Pkwy Ste 100 Lakewood, CO 80401 and travels occasionally to our Boulder Eye Surgeons location but primarily supports this location remotely.
• This is a Full-Time Position. 
• Compensation for this role will be $27 - $32 an hour based on experience. 

Our Growth Opportunities

At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Our Employee Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care but also shape the future of our practices. Together, we are transforming the eyecare landscape. Our job postings are open for 30 days or until a qualified candidate is hired. Click "apply" now and let your passion for excellence and patient well-being shine!

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.