Lead Repair Technician (1st Shift)

About Epson

Epson is a global technology leader dedicated to connecting people, things, and information through its original, efficient, compact, and precision technologies. Our product lineup includes inkjet printers, digital printing systems, 3LCD projectors, smart glasses, sensing systems, and industrial robots. We are committed to driving innovation and exceeding customer expectations in inkjet, visual communications, and robotics.

We are currently looking a Lead Repair Technician to join our team on 1st Shift in our Repair Depot.  

Employee Benefits

We offer an outstanding benefits package, including:

• Comprehensive medical, dental, and vision insurance effective Day 1


• Generous paid time off, including sick time, vacation, and holidays


• Annual bonus program for all employees


• 401(k) plan with company matching


• Tuition reimbursement, Employee Assistance Program (EAP), employee discounts, and much more!

What You Will Be Doing

As a Lead Repair Technician, you will play a key role in our Repair Depot operations by:

• Assisting the Technical Supervisor in planning and communicating work assignments


• Performing repairs on all product categories independently following written work instructions


• Provides technical guidance to lower level technicians and other departments


• Assisting Technicians in meeting performance and safety goals


• Assisting with product evaluations


• Providing direction to other Repair Depot staff in support of the repair operations


• Communicating issues to the technical management team


• Inspecting a unit’s condition to determine repairable or non-repairable damage


• Following written procedures to determine unit performance


• Performinh complex repair on units and firmware upgrades


• Performing final testing to confirm repair results


• Accessing and use diagnostic programs


• Performing assigned work while maintaining efficiency and quality standards


• Performing electronic and/or mechanical adjustments using specialized test equipment


• Performing training for other employees


• Creating and validating test and repair procedures


• Reviewing and approving parts replacement and unit status


• Performing data entry tasks using available reporting systems


• Tracking and reporting production and labor information

What You Will Bring

Your background and experience should include:

• 2+ years of leadership experience in a warehouse or manufacturing environment


• Strong leadership and team management skills


• Excellent communication and interpersonal abilities


• Problem-solving mindset with a focus on continuous improvement