Lead Resource Specialist - Connecting NJ

Position Summary:

The Connecting NJ (CNJ) Specialist Lead (CNJS-L) works to refer and link women of childbearing age and caregivers of young children (0 to 5) to needed services in their region. The CNJS-L receives and processes all risk assessment screens and refers to eligible social services and home visitation services. The CNJS-L will work with area maternal child health (MCH) providers to provide linkages to other appropriate maternal and child health services in the respective county. In addition, the CNJS-L will provide direction and coordination of referrals with Connecting NJ Specialists. In addition, will support the Connecting NJ Manager with data and reporting requests. 

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required by the employee.

Essential Duties and Responsibilities include the following:

· Conducts initial assessment via phone of client information to identify eligibility for CNJ hub services including home visitation programs and other medical and supportive services

· Links and refers women of childbearing age, infants/children, and individuals to services as needed

· Ensures that screens are processed in a timely manner, following CNJ policies and best practices

· Fields incoming calls to determine appropriate services

· Participates on workgroups and attends community meetings as needed

· Conducts outreach through phone calls, face to face meetings/ presentations, and mailings to providers to triage and encourage referral submission as needed

· Participates in quality improvement and evaluation activities

Prepares reports and CNJ hub data requests as needed

Working Conditions:

There are no unusual work conditions associated with this position. Noise level in the office is moderate. Professional/business attire is required. Employees are required to attend meetings at external locations and will therefore experience external weather conditions.

Education:

• H.S. Diploma, BA Preferred

Experience:

• At least two (2) years of data entry experience excellent computer skills, experience working in maternal-child health (MCH), infant/early childhood mental health, parent/family support, and/or related fields and setting
• Experience supervising and/or leading teams
• Awareness of cultural diversity and its impact on planning and provision of services. Experience in working with culturally and ethnically diverse families, staff, and community stakeholders
• Excellent communications, analytical, critical thinking and problem-solving skills. Strong public speaking skills and a commitment to maternal/child health care issues. Bilingual preferred
• Strong interpersonal skills with the ability to develop trusting relationships with families and partners. Ability to translate complex MCH and early childhood concepts into parent-friendly language
• Computer proficiency required with Microsoft programs including Windows, Outlook and Office. Strong interpersonal & oral/written communication skills required.

Physical Requirements:

Employees are required to occasionally lift up to twenty pounds of materials or equipment.