Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services.  If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

Essential Job Responsibilities

• Hospitality Services including maintaining visitor's offices, conference rooms and collaboration space

• Assign production tasks to team members

• Work independently on print/copy/scan production assignments without direct supervision

• Ensure all projects have been properly completed and quality checked

• Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries

• Food service and meeting room configuration

• Assist management with training new hires on all processes

• Other duties may include, mail, distribution services, copy, print, records, facilities && reception

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment

• Ability to lead others in a professional manner

• Strong written and verbal communication skills with ability to resolve complaints

• Ability to multitask with attention to detail

• Working knowledge of MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Preferred Shift: 10:30a.m to 7:30p.m

The Compensation range for this role is up to 22.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

#LI-SS2

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.