Lead Services Enablement Learning Analyst

*** This position requires Automotive experience and an understanding of variable, fixed ops and CRM.

Job Summary 

The Lead Learning Specialist is a highly experienced and skilled professional who drives the organization's learning and development initiatives through expert instructional design and curriculum development. They have a deep understanding of adult learning principles, project management, and instructional design methodologies. They also lead and mentor other team members, ensuring the delivery of high-quality training programs that align with business objectives. The Services Enablement Learning team's core values are curiosity, collaboration, communication, and accountability. We strive to have fun while supporting the various Tekion teams. We love to have fun and support Tekion teams! 

Roles & Responsibilities 

Curriculum Management & Development: 

• Responsible for the roadmap and development for assigned curriculum areas, ensuring alignment with organizational goals and learner needs. 


• Conduct comprehensive needs analysis to identify learning gaps and develop targeted training solutions. 


• Define end-to-end curriculum paths that encompass multiple learning modalities and address diverse learner needs. 


• Develop clear and measurable learning objectives in collaboration with stakeholders and based on business requirements. 


• Structure courses and learning experiences that effectively achieve the established learning objectives. 


• Continuously evaluate and update the curriculum to ensure relevance and effectiveness. 

Instructional Design & Delivery: 

• Utilize advanced instructional design skills and platforms (e.g., Articulate Rise/Storyline) to create engaging and effective learning materials. 


• Develop interactive learning activities, assessments, and simulations that promote knowledge retention and application. 


• Deliver high-quality training sessions, both in-person and virtually, utilizing effective facilitation techniques. 


• Review and provide constructive feedback on learning materials developed by other team members. 


• Ensure all learning materials adhere to established style guides, branding guidelines, and industry best practices. 

Leadership & Mentorship: 

• Lead and mentor a learning team, providing guidance, support, and professional development opportunities. 


• Coach and mentor project contributors to instructional design, content development, and delivery techniques. 


• Foster a collaborative and supportive learning environment within the team. 


• Share knowledge and expertise with team members to enhance their skills and capabilities. 

Stakeholder Management & Collaboration: 

• Engage with organizational stakeholders to understand learning needs and develop targeted solutions. 


• Build strong relationships with stakeholders as a trusted advisor and thought leader on learning and development matters. 


• Proactively communicate with stakeholders on project progress, timelines, and deliverables. 


• Collaborate with subject matter experts to gather relevant content and ensure the accuracy and relevance of training materials. 

Project Management & Innovation: 

• Manage complex learning projects from inception to completion, ensuring timely delivery and high-quality results. 


• Identify and implement innovative learning design and delivery approaches, leveraging new technologies and methodologies. 


• Utilize project management tools (e.g., JIRA, Confluence) to track and manage project timelines, resources, and deliverables effectively. 


• Continuously evaluate project effectiveness and identify areas for improvement. 

Qualifications & Educational Requirements 

• Education: Bachelor’s degree in education, Instructional Design, Human Resources, or a related field. Master's degree preferred. 


• Experience: 5+ years of experience in instructional design, curriculum development, or a related field. Proven experience leading and mentoring teams. 

Preferred Qualifications: 

• Advanced / Master Instructional Design Certification 


• Project Management Certification 


• Expert knowledge of instructional design principles, adult learning methodologies, and curriculum development best practices. 


• Advanced proficiency in instructional design platforms (e.g., Articulate Rise/Storyline) and project management tools (e.g., JIRA, Confluence). 


• Exceptional communication, interpersonal, and leadership skills. 


• Strong analytical, problem-solving, and decision-making abilities. 


• Proven ability to manage complex projects and deliver results on time and within budget. 


• Demonstrated ability to build strong relationships and collaborate effectively with stakeholders at all levels. 


• A passion for learning and development and a commitment to continuous improvement. 

Perks and Benefits

• Competitive compensation and generous stock options   


• 100% employer-paid top-of-the-line medical, dental and vision coverage  


• Great benefits including unlimited PTO, parental leave and free snacks and beverages  


• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   


• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    


• Work on the latest and coolest technologies – everything is home-grown and built ground-up   


• A dynamic work environment with a strong sense of community and collaboration   


• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   


• Exciting opportunities for career growth and development   

Current Tekion Employees – Please apply via Greenhouse Internal Job Board