Lead, Shift Operatns (CPD)

Responsibilities

The Shift Operations Lead (CPD) provides supervision and direction to daily Regional Production Center (RPC) digital print activities through the proper allocation of labor, equipment, and materials resources.; This position engages daily with the RPC client services staff, pre-production and digital production team, and supervises all production operation specialists, operation assistants, and their production activities. This position promotes and upholds targeted levels of both internal and external customer satisfaction, provides operational support to the Production Facility Manager, as well as, field-based CPD Management & Sales Teams. The CPD Production Lead acts as a liaison between Production Facility Manager, Client Services, the production/service staff, field-based personnel, and vendor support associates. This position oversees the execution and adherence to targeted quality standards, on-time performance standards, labor productivity, facility 5S organizational standards, and adherence to order control standards.; Performs any duties within the facility as assigned by the RPC Production Facility Manager.

Qualifications

Associate’s Degree or equivalent experience and 1-3 years’ experience.

Other Information

Must possess the ability to effectively lead and manage in a professional work environment; must demonstrate sound judgment.

Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner through direct reports and other employees.

Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.

Must have the ability to learn new information and processes within company guidelines.

Must possess the skills to effectively multi-task and utilize time management.

Ability to supervise the activities of up to 10 employees conducting coordinated activities. Requires the ability to make decisions in a fast-paced sales/service environment.

About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.  

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.   

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. 

How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.