Job Description - Lead Social Worker - Full Time, Days (East Los Angeles) 10430
Positive Summary
The Lead Social Worker coordinates and oversees social services staff and functions, while maintaining an advanced level of skills and expertise. Delivers social services, including psychosocial evaluation and treatment, advocacy, teaching, referrals to community services, and assistance, as needed, with discharge planning. Interviews patients, makes social assessments, and interacts with families, significant others, physicians, and staff, to obtain information that will assist with patient’s ability to understand his or her medical condition(s). Makes recommendations for additional services upon discharge. Ensures documentation in the medical record is clear and complete. Troubleshoots and resolves issues as they arise. Functions as a role model and clinical resource to staff.
Required Qualifications
One year of practice as a Social Worker in a healthcare setting
Computer Proficiency and Literacy
Familiarity of Joint Commission, CMS, CDPH requirements
Excellent written and verbal communication skills in English
Ability to establish and maintain effective working relationships across the organization
Preferred Qualifications
Masters Degree in Social Work (MSW) or related Masters Degree in human services
ASW or LCSW
Bilingual skills to communicate effectively with patients and families
Physical Requirements
These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.
Standing - Frequently
Walking - Frequently
Sitting - Frequently
Reaching with Hands and Arms - Occasionally
Climb or Balance - Occasionally
Stooping, Kneeling, Crouching, or Crawling - Occasionally
Talking - Constantly
Hearing - Constantly
Seeing - Constantly
Performing repetitive motions with arms or hands - Occasionally
Lifting, carrying, pushing or pulling up to 10 lbs - Frequently
Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally
Lifting, carrying, pushing or pulling up to 50 lbs - Occasionally
Lifting, carrying, pushing, or pulling greater than 50 lbs - None
Driving - None
Essential Job Functions / Major Areas of Responsibility
The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
Interviews patients and significant others to obtain information about social, emotional, and family situation. Communicates social and family information to attending physicians and other patient care team members. Enables patients and their significant others to understand, accept and follow medical recommendations through individual or group conferences. Determines social assessments for discharge planning. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively.
Oversees and coordinates the daily operations of the department, troubleshooting and resolving issues as they occur. Demonstrates advanced level of expertise, strong leadership and collaborative skills in dealing with staff and members of the healthcare team. Provides input for coaching, training, hiring, counseling and performance assessment processes.
Participates as a team member in conferences on behalf of patients with other health care personnel and other community agencies. Contacts community resources and other pertinent sources in order to arrange services on patient’s behalf
Performs a variety of services such advising on social problems, arranging post-hospital plans for complex discharges and financial assistance. Ensures HIPAA compliance.
Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.
Participates and assists in departmental studies and projects, reports, etc. required/assigned by Social Service Department.
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