Lead SSC Technician

Position Summary:
 The Lead SSC Technician provides technical and operational oversight for the Server Support Center (SSC), ensuring effective system administration, server maintenance, and compliance with cybersecurity directives.

Primary Duties:

• Direct the SSC Task Order support and act as the primary contact for all SSC-related matters.
• Oversee server operations, supporting approximately 26 HNC-TO Mission Servers (various security classification levels).
• Perform installation, configuration, routine/emergency maintenance, and proactive resolution of software and hardware issues.
• Ensure patching, server audit, compliance with security technical implementation guides (STIGs), and configuration management.
• Provide weekly SSC ticket and status reports to the CSO and COR.
• Lead backup, disaster recovery, and incident response procedures for server systems.
• Troubleshoot network/server component configuration issues and recommend corrective actions.
• Document all system administration, backup, and audit activity in accordance with established processes

Qualifications and Certifications:

• Proficiency in Microsoft Active Directory; Microsoft Server 2008 or higher; VMWare 5.1 or higher and vSphere Administration.
• DoD 8140 IAT Level II baseline certification (Security+ CE preferred).
• Must possess or be able to obtain/maintain a Top Secret/SCI clearance and a valid Counter Intelligence (CI) Polygraph for NSA server access.