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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Steering & Planning Manager - REMOTE. In this role, you will focus on operational excellence and scalability while driving impactful strategies to support millions of customers worldwide. You will engage actively with Product, Tech, and Operations teams, collaborating closely to shape and implement transformational business strategies. Your expertise will enable operational change and support our partner's hyper-growth ambitions in the global fintech landscape. This hands-on position requires a problem solver ready to tackle challenges and elevate operational performance.
Accountabilities
- Lead continuous improvement and automation initiatives to streamline workflows and enhance productivity.
- Analyze operational processes to identify opportunities for optimization and cost reduction.
- Define, track, and report on key operational metrics (KPIs/SLAs) to ensure alignment with objectives.
- Develop business cases and implementation plans for efficient goal achievement.
- Manage project prioritization effectively.
- Collaborate cross-functionally to align process improvement strategies with business goals.
- Drive governance and execution of strategic operations projects from concept to delivery.
Requirements
- Bachelor's degree in STEM, Finance, Accounting, Economics, Business Administration, or a related field.
- Minimum 5 years of experience in fast-paced environments in Strategy & Operations or related roles.
- Proven success in leading and implementing continuous improvement and automation initiatives.
- Understanding of modern technologies (including LLMs and AI agents) for scalable solutions.
- Experience with Business Process Outsourcing and collaboration with external vendors.
- Familiarity with regulated environments and KPI-driven organizations is a plus.
- Project management experience, particularly in cross-functional teams.
- Strong stakeholder management, communication, and problem-solving skills.
- Advanced analytical skills with proficiency in Excel and SQL.
- Strong storytelling and visual communication skills using PowerPoint.
Benefits
- Accelerate your career growth in a dynamic and innovative environment.
- Employee benefits including a competitive personal development budget and work from home budget.
- Discounts for fitness & wellness memberships, language apps, and public transportation.
- Premium subscription on personal banking accounts and for friends and family.
- Additional annual leave for each year of service.
- High degree of autonomy and access to cutting-edge technologies.
- Friendly team environment with diverse nationalities and experiences.
- Relocation package with visa support available.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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