Lead Surveillance Operator

Position Summary

Reporting to the Surveillance Supervisor, the Surveillance Officer Lead protects assets and maintains integrity of the company using clandestine surveillance operations.

 Essential Functions

• Protects assets and maintains integrity of the company using clandestine surveillance operations.


• Maintains surveillance on designated areas and activities.


• Observes irregular activity as required.


• Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.


• Provides CCTV and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.


• Would act in leadership role in absence of supervisor.


• Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication.


• Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.


• Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations.


• Ensures that team members clearly understand and are held accountable for their performance expectations.


• Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.


• Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.


• Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision.


• Recommends and implements change to improve overall team member and guest satisfaction.


• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Knowledge, Skills & Abilities

• Must possess excellent basic math skills.


• Must be able to identify those cheating methods, and other irregular activities.


• Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation.


• Must be able to get along with co-workers and work as a team.


• Must present a well-groomed appearance. 

Education and Experience

• High school diploma or GED is required.


• Must be familiar with camera equipment and those methods of operation and recording as required.

Required Certification/License

• Must be able to obtain an Ohio Lottery Commission license