Lead, TA Operations & Systems

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

As the Lead, Talent Acquisition Operations & Systems, you are the technical architect of Talent Acquisition infrastructure. You will ensure our TA tech stack isn't just a collection of tools, but a high-performing, integrated ecosystem. You will own the health of our integrations, act as the first line of defense when things break, and ensure that our technical landscape is perfectly documented and secure. You will be a critical enabler for our Talent Acquisition team, ensuring system health and efficiency, as well as collaborating with key internal cross functional partners to elevate our effectiveness and overall productivity. 

Key responsibilities include: 

• Strategic Technical Oversight: Oversee and optimize the integrations of our TA systems (Greenhouse, Gem, BrightHire, GoodTime, etc) to ensure a best-in-class technology ecosystem.


• Project Leadership: Lead and champion recruiting projects and initiatives, ensuring alignment with business needs and the successful delivery of key client outcomes.


• Ecosystem Collaboration: Partner closely with Talent Acquisition colleagues, facilitating productive discussions around key performance indicators (KPIs), service level agreements (SLAs), and the proactive resolution of issues across the entire recruiting lifecycle.


• System Integrity: Conduct regular audits of processes and systems and act as the first point of contact when an integration error occurs or when a system is down.


• Root Cause Analysis: Perform deep-dive technical audits on integration failures, identifying whether the break occurred at the source, the API, or the destination system.


• Compliance and Risk Management: Champion adherence to all TA compliance requirements, proactively managing permissions, auditing, and the timely escalation of any identified risks or issues.


• SOP Development: Build Standard Operating Procedures for common technical tasks, ensuring the team knows exactly what to do when a system goes down. Develop visual and written documentation of the TA tech ecosystem.


• Strategic Internal Partnerships:
  
  
  
  • Technology Team: Collaborate on system integrations and architecture.
  
  
  • Data Team: Collaborate closely on data preparation and validation, ensuring compliance with privacy regulations and the accuracy of reporting outputs.
  
  
  
  


• Proactive Risk Mitigation:
  
  
  
  • Implement comprehensive data migration testing and validation protocols.
  
  
  • Develop proactive change management strategies, emphasizing the benefits of new systems and providing ample support.
  
  
  • Prioritize critical features and integrations to ensure successful on-time delivery within project timelines.
  
  
  
  

Required Traits:

• Proven experience maintaining Greenhouse Harvest API, Webhooks, and Partner Integrations.


• Proven experience with the bidirectional Greenhouse & Workday integration.


• Familiarity with sandbox testing environments and deployment cycles (UAT/Production) for HRIS/ATS synchronization.


• A proven track record of successfully managing complex projects and programs from inception to completion.


• Exceptional ability to translate intricate business requirements into clear and concise technical specifications.


• Outstanding communication skills (both written and verbal), including strong presentation, influencing, and negotiation abilities.


• Possesses project management, analytical, and critical thinking skills with the ability to solve complex problems.


• Experience presenting findings and recommendations to key stakeholders and senior leadership.


• Ability to analyze data, identify trends, and diagnose operational challenges.


• Experience utilizing critical thinking to identify opportunities for optimization, maintenance, and continuous improvement across all TA systems, tools, training programs, and processes.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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Current Success Academies Employees:

Please apply through the Internal Job Board via Greenhouse. 

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.