Lead Tractor Service Technician

Quality Truck Care Center is a Family-owned business in The Fox Valley since 1986! We represent Western Star, and Autocar. Certified in Detroit, Cummins, CAT engines, Allison and Detroit Transmissions and Axles.

Quality Truck De Pere is currently looking for a 2nd shift working foreman to join our team. 

The 2nd shift employees are eligible for an annual $5000 bonus.

Position Summary:

Under general supervision, prepares work orders and maintains records for repairs of vehicles and equipment. Scheduling for Tractor and Trailer departments. Handle all incoming calls and communicate needs to proper departments.

JOB DUTIES:

• Coordinate scheduling with both shops master schedules

• Take incoming phone calls and communicate updates with customers

• Post parts to jobs from work in process ROs daily

• Review of work orders and inspections performed on shift

• Review parts orders and submit

• Over counter parts sales

• Close and settle COD work orders on shift

• Assist in preparing estimates as needed

• Coordinate and oversee technicians in both shops, assist as needed

• Close shop following closing procedure

• Fills in for manager and runs departments, as necessary

• Performs other duties as required 

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation up to 4 weeks!

• Additional Rapid Accumulating PTO time up to 192 hours

• Monthly Efficiency Bonus

• Uniforms

• Flexible Work Hours

• Health/Dental/Vision

• Supplemental Insurance Options

• HSA and FSA Plans!

• 401K with Employer Contribution

• Health and Fitness Membership Participation

• $140.00 Annual Boot Allowance

• Tuition Participation Plans

• Extensive OEM Training w/additional Compensation

• Personal Development Training

• Advancement Opportunities

• Apprentice Programs!

• Referral Reward Program

• Personal Financial Planning Program

REQUIRED QUALIFICATIONS:

• 5 years’ experience in heavy-duty truck business

• Have a valid Driver License - CDL is a big plus

• Excellent customer service and communication skills

• Ability to use computer’s efficiently

Work Environment:

The employee is occasionally exposed to moving mechanical parts and vehicles. The employee is occasionally exposed to dirt, dust and fumes from the shop. The noise level in the work environment is usually quiet to moderate.