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Lead Usher- On Call

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Number of Applicants

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Job Description - Lead Usher- On Call

The Lead Usher will be responsible for assisting the Box Office Supervisor in daily operation of assigned events, including supervision of box office staff.

Position Responsibilities

 

  • Sells tickets for upcoming entertainment events
  • Offers suggestions, and provides descriptive information pertaining to entertainment events
  • Discusses time preferences, seating arrangements and rates with customers to make proper sale of entertainment tickets
  • Responsible for the issuance of reserved tickets to guest
  • Work in partnership with reservations, entertainment and casino marketing to ensure superior guest service
  • Assists with preparation of Department work schedules
  • Ensures proper service to all guests through effective leadership of usher and box office staff
  • Effectively handles any situation concerning guest and employees, resolution of disputes, seating requirements and other matters pertaining to the satisfaction of the customer
  • Performs all other related and compatible duties as assigned

 

 

Essential Functions

 

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
  • Ability to work under pressure in a fast-paced environment with multiple priorities.
  • Must be able to stand for an entire shift and be able to move throughout the hotel area
  • Must be able to work holidays, weekends and flexible shift hours
  • Must have ability to sit and work from a computer for extended periods
  • Must have manual dexterity to allow for inputting of data into computer software and be capable of viewing computer monitors for extended periods of time

 

  • Box Office experience or equivalent hotel /casino experienced preferred
  • High school diploma or GED
  • Strong organizational and time-management skills
  • Must be customer service oriented
  • Ability to effectively communicate in English (Read, Write, Speak & Understand)
  • Training & Development
  • Free Meal while on shift
  • Pay Rate: $18.00 /hr
Original job Lead Usher- On Call posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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