Lead Valet

This is a working leadership role. You will be actively parking vehicles while managing flow, guest experience, and team execution in real time.

Key Responsibilities

• Lead and direct valet team during each shift to ensure smooth and efficient operations 
  
• Set the tone for guest experience by modeling proper greeting, urgency, and professionalism 
  
• Manage traffic flow, staging, and vehicle retrieval to minimize wait times 
  
• Monitor team performance, including appearance, phone usage, and service standards 
  
• Ensure proper key control, ticket handling, and vehicle tracking at all times 
  
• Address guest concerns or service issues on the spot and escalate when necessary 
  
• Train new valet drivers on procedures, safety, and hospitality expectations 
  
• Communicate with restaurant management and United Valet Service leadership as needed 
  
• Ensure the valet stand and surrounding areas are clean, organized, and presentable 
  

Requirements

• Minimum 3 years of valet experience required 
  
• Prior leadership or supervisory experience preferred 
  
• Must be able to drive automatic and manual transmission vehicles 
  
• Strong operational awareness and ability to manage high-volume service 
  
• Professional, composed, and decisive under pressure 
  
• Excellent communication and team leadership skills 
  
• Valid driver’s license with a clean driving record 
  
• Ability to work evenings, weekends, and holidays 
  
• Ability to stand, walk, and work outdoors for extended periods 
  

What We Offer

• Leadership role within a high-end hospitality environment 
  
• Opportunity for advancement within United Valet Service 
  
• Consistent schedule and team-oriented work environment