Lead Warehouse Operator

InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

SUMMARY:  Under the direction of the Warehouse & Facility Supervisor, the Warehouse Operator Lead may perform all daily warehouse functions, including shipping, receiving, decontamination of received pumps, Pump RGA processing and local & inter-state deliveries as applicable.   As directed by the Warehouse & Facility Supervisor, the Warehouse Operator Lead will also assist in training Warehouse Operators, lead various warehouse projects, provide feedback or input for employee reviews (to the Warehouse & Facility Supervisor), and ensure that team members are performing duties correctly on a day to day basis.  The Warehouse Operator Lead will ensure the daily requirements/goals are met.

IN THIS ROLE, THE IDEAL CANDIDATE WILL HAVE KNOWLEDGE OF:

• Receiving shipments of product and documenting as applicable


• Ensure the decontamination of all devices and accessories received


• Perform between-use functional test on TPP Consignment inventory pumps


• Proficient use of Enterprise, Microsoft Office as deemed necessary & other applications as required


• Shipping of orders (including picking, packing, shipping through Fed Ex / UPS WorldShip and handling any customer Specific requests)


• Delivery of local orders & pick-up of equipment returns as needed


• Participate in pump and supply inventory counts


• ERP specific transactions surrounding but not limited to product receipts, product transfers variances, & adjustments


• Warehouse resource allocation needs / workflow management


• Filing of distribution records (travelers, packing slips, etc.)


• Keeping warehouse and common areas safe, clean, and organized


• Supporting 5S activities


• Maintaining a mindset of continuous improvement. Follow standard operating procedures and CHAP requirements


• Comply with the InfuSystem Quality System and participate in CHAP compliance & audit activities as required


• Identify and Coordinate all RGA devices throughout the Warehouse Operation


• Act as a backup to the Supervisor when they are out of the office


• Trainer for warehouse operators


• Perform other duties as assigned or required

SUPERVISORY RESPONSIBILITIES:  This job has no supervisory responsibilities.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

• Associate degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience


• Proven work experience in the warehouse


• Advanced knowledge of warehouse processes, means, and methods


• Leadership skills

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

• Strong work ethic


• Sound judgment


• Proven written and verbal communication skills


• Natural curiosity to pursue issues and increase expertise


• Pursue and design innovative analytical performance metrics


• The courage to promote and defend ideas and analyses


• Passionate about InfuSystem and serving customers and patients


• Strives to make an impact on improving our business processes and results


• Exemplary honesty and integrity


• Ability to collaborate effectively and work selflessly as part of a team

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPREHENSIVE BENEFIT PACKAGE TO INCLUDE:  

• Health, Dental, Vision


• Life Insurance, STD & LTD


• 401(k) with a specified Company Match


• Employee Stock Purchase Program


• Tuition Assistance


• Generous Paid Time Off plan


• Paid Parental Leave


• Employee Assistance Program


• Competitive Pay


• Direct Deposit


• Employee Referral Bonus