Company Overview:
Paramount Restoration is a leading water mitigation company located in Erlanger, Kentucky. We specialize in providing prompt and professional restoration services to residential and commercial properties in the Northern Kentucky - Greater Cincinnati area. Our team is dedicated to delivering exceptional customer service and ensuring the highest quality of workmanship.
Benefits/Perks
- Flexible Schedule
- Competitive Pay
- Career Advancement
- Free Uniforms
- Profit Sharing
- Paid Training & Development
Job Summary
We are currently seeking a skilled and experienced Lead Water Mitigation Technician to join our team. As a Water Mitigation Technician at Paramount Restoration, you will play a crucial role in mitigating water damage, restoring properties, and providing excellent customer service. You will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.
Responsibilities
- Communicate with customers, explain procedures, and communicate with claim adjusters when needed.
- Ability to lead, teach, and instruct Technicians
- Ability to coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards
- Conduct thorough inspections to identify potential hazards and safety concerns
- Document all project activities, including moisture readings, photos, and job progress.
- Maintain vehicle and equipment being used (daily maintenance and cleaning)
- Provide quality customer service, address customers' concerns, and ensure satisfaction
- Write estimates for projects and complete proper documentation and paperwork
On Call:
All technicians are required to be in an on-call rotation schedule for after hour emergency service calls. Technicians will receive a bonus for going out to calls.
Qualifications
- Lead Water Mitigation Tech experience
- IICRC certifications preferred
- Strong leadership and crisis resolution skills
- Familiar with restoration management software (Encircle, Albi) preferred
- Ability to break large projects into small steps
- Valid Drivers License
- High school diploma/GED
Physical and Work Environment Requirements:
- Ability to work safely with Chemicals
- Ability to move up and down a latter if needed to remove ceilings and enter attics
- Ability to work in confined spaces (e.g., crawls spaces under buildings)
- Ability to lift 50-75 lbs. regularly and occasionally lift 100-150 lbs. with another team member.
Paramount Restoration performs emergency remediation throughout Greater Cincinnati and Northern Kentucky for water, storm, fire, mold sewage damage and more seven days a week, 365 days a year.
Salary :
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