Leadership Opportunity - Front of House

$18.00 - $24.00 per hour A Front of House Team Leader consistently demonstrates our core values, embraces Chick-fil-A culture, and delivers genuine hospitality with excellence. FOH Leaders have a passion for people, guest experience, and developing others. This role supports senior leadership by executing daily front-of-house operations, leading shifts, managing cash controls, and coaching team members to deliver exceptional service.

FOH Team Leaders set the tone for hospitality, professionalism, and operational excellence.

Position Type

• Full Time

Our Benefits Include

• A fun, people-focused work environment
• Flexible scheduling (closed Sundays)
• Competitive pay
• Paid training
• Scholarship opportunities
• Intentional leadership development and growth paths
• Health, dental, vision, and life insurance (eligible roles)
• Paid time off
• 401(k) with company match
• Profit sharing
• Employee meal discounts
• Referral program

FOH Team Leader Responsibilities

• Lead front-of-house operations during assigned shifts
• Provide immediate, respectful, and genuine guest service
• Set the tone for hospitality, professionalism, and teamwork
• Train and coach team members on service standards and procedures
• Lead shift execution including breaks, positioning, and deployment
• Open and/or close the restaurant; act as key holder
• Manage cash drawers, deposits, and daily money controls
• Ensure accuracy in orders and point-of-sale execution
• Communicate clearly with Back of House leadership and senior leaders
• Address guest concerns with care and urgency

Qualifications and Requirements

• 18 years or older
• Strong commitment to superior customer service
• Excellent verbal and written communication skills
• Ability to coach and lead team members effectively
• Reliable transportation
• Ability to work in fast-paced environment
• Ability to manage performance and behavior professionally
• Prior leadership or shift-leading experience preferred but not required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule

• Day shift
• Night shift
• Weekend availability

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training
• Profit sharing