Job Description - Learning & Development Coordinator
Join a movement, not just a workplace. As Learning & Development Coordinator, you'll help build brighter futures for our employees and member-owners.
We believe great organizations invest in their people. As Learning & Development Coordinator, you'll help create meaningful learning experiences that empower employees to grow, succeed, and better serve our member-owners. You'll combine your organizational skills, attention to detail, and passion for helping others with technology and collaboration to support onboarding, training programs, and our learning management system. If you're energized by creating exceptional employee experiences and want to make a lasting impact across the organization, we'd like to talk with you!
As our Learning & Development Coordinator, you will:
Champion employee growth. Coordinate onboarding, operational, and development programs that equip employees with the knowledge and resources they need to succeed.
Empower learning experiences. Manage training schedules, registrations, communications, materials, and classroom logistics to ensure seamless and engaging learning opportunities.
Support our learning technology. Serve as a resource for CFCU Learn (Docebo), maintaining learner records, processing assignments, troubleshooting issues, and ensuring employees have timely access to required training.
Drive accuracy and accountability. Monitor training completion, maintain compliance documentation, generate meaningful reports, and support organizational audits and examinations.
Partner across the organization. Collaborate with managers and cross-functional teams to communicate learning opportunities, provide support, and continuously improve the employee learning experience.
What we're looking for:
Associate degree in Human Resources, Business Administration, Education, Organizational Development, Communications, or a related field required; Bachelor's degree preferred
One to three years of experience in training coordination, human resources, learning and development, operations, administration, or customer service; experience supporting learning management systems is preferred
Strong organizational, time management, and project coordination skills with exceptional attention to detail
Proficiency with Microsoft Office applications, including intermediate to advanced skills in Word and Excel
Experience with enterprise systems, HRIS platforms, or learning management systems such as Docebo is preferred
The ability to analyze information, solve problems, manage competing priorities, and identify opportunities for continuous improvement
A passion for helping people and advancing the credit union's member-first mission
Why Community First?
When you join Community First Credit Union, you're not just working at a financial institution, you're joining a cooperative where every member is an owner. That means our focus is always on doing what's best for people, not profits. Here, you'll be part of a team that truly cares, in a place where your work directly strengthens the growth, engagement, and success of employees who serve our members, families, and communities every day.
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