Learning and Development Specialist

About Us

Total Community Credit Union has been serving the local Downriver community for over 60 years. We are a full-service Credit Union specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus and employees operate as a family.

Learning and Development Specialist Position

The L&D Specialist is responsible for the development, implementation, and maintenance of the credit union’s training programs and employee learning experience. This position will research training needs within the credit union and develop programs that reflect the strategic plan of the organization. They will communicate credit union goals and direction to employees, supervise staff learning, and ensure that ongoing development of all employees reflects priorities and an exceptional quality of service to members. Additional tasks include conducting training sessions and workshops, new hire onboarding, executive education, leadership development, skills assessment, individual development plans, investigating available training resources, and measuring the effectiveness of learning initiatives. 

Benefits

We take pride in offering our team members exceptional benefits and paid time off including:

· Medical insurance

· Dental insurance

· Vision insurance

· 401(k) plan

· 401(k) match

· Company paid life insurance

· Company paid LTD, STD & AD&D

· Paid time off

· Generous paid holidays

Required Skills  

· Thorough understanding of training, development, and coaching techniques and methodologies. 

· Savvy computer skills including proficiency in Microsoft Word, Excel, and PowerPoint. 

· Excellent verbal communication, interpersonal, and listening abilities.

· Ability to analyze and interpret employee performance metrics.

· Ability to speak and present effectively before groups of members, employees, and regulatory agencies. 

· Ability to make decisions, act, and accept responsibility for results.

· Ability to act appropriately and professionally in any situation.

· Ability to operate general office machinery and equipment such as photocopier, fax machine, computers, laptops, and telephones.

Desired Education

· A bachelor’s degree in Education, Communications, Human Resources, Business Administration, or equivalent certifications in training and development methods. 

· Minimum of 2-3 years experience training individuals and groups in all levels of a business. 

· Credit union or banking experience is highly preferred.

TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other protected categories.