Learning & Development Specialist

Position Summary: Learning & Development individuals of Higginbotham should possess an extraordinary personality that represents our company and department to the inside and outside world.  The Learning & Development Specialist will ensure the efficiency and effectiveness of learning programs and will be responsible for organizing and reporting training needs and results.

Essential Tasks:

• Effectively lead and participate in project teams comprised of subject matter experts and stakeholders to determine desired talent development outcomes and alignment opportunities.


• Project manage learning opportunities including scheduling, promoting, and providing results to the stakeholders within the designated timeframe.


• Design, maintain, and deliver learning content and programs within designated timelines including multiple learning delivery methods that accommodate various learning styles to maximize learning impact.


• Create a supportive, motivational, and inspiring learning experience that promotes application to the work environment.


• Coordinate course offerings within requested schedules and make all necessary arrangements for materials, pre-class communications, training room adjustments, technology, onsite representatives, sign in sheets, etc.


• Manage all training software including, but not limited to, confirming all systems are prepared for training, assigning/removing training, troubleshooting any user inquiries, completing reoccurring audits, and providing reports to stakeholders.


• Measure overall training effectiveness, reporting all data statistics to improve employee abilities, identify benchmarks, and strengthen the skill set of the existing workforce.


• Traveling may consist of up to 20 percent of the year.


• Remain current on talent development theories and methodology.


• Assist with any other projects within the responsibility of Learning & Development.

Core Competencies:

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner


• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly


• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences


• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively


• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals


• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction


• Dependability: Acknowledgment of the importance of being present and punctual.


• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome


• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously


• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• Bachelor’s degree or 2+years of experience in the field or in a related area is preferred.

Licensing and Credentials:

• None

Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook


• Proficiency in Microsoft Suite, Articulate 360, and familiarity with Learning Management Systems are recommended with the ability to learn new systems quickly and processes quickly.

Physical Requirements:

• Ability to lift 25 pounds


• Repeated use of sight to read documents and computer screens


• Repeated use of hearing and speech to communicate on telephone and in person


• Repetitive hand movements, such as keyboarding, writing, 10-key


• Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation: 

• Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. 


• Employee Wellness Program 


• Company paid holidays, plus PTO 

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham.  Please do not contact or send unsolicited potential placements to our team members.

*Applications will be accepted until the position is filled