Learning & Development Specialist II

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.

Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on people’s lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

The L&D Specialist II drives manager growth and organizational effectiveness by designing strategic leadership curricula and manager onboarding programs. This role balances program architecture and dynamic facilitation with data-driven evaluation to maximize leader performance. Partnering across the HR and L&D team, this specialist builds scalable leadership frameworks and supports continuous team quality across Spring Venture Group.

You will split your time between curriculum strategy, interactive workshop delivery, and measuring training ROI. Additionally, you will partner with business leaders on performance consulting while mentoring peer specialists to ensure instruction and content quality across team initiatives.

ESSENTIAL DUTIES

The essential duties for this role include, but are not limited to:

Program Strategy & Curriculum Architecture:

• Design, architect, and continuously update scalable leadership frameworks, manager onboarding pathways, and continuous learning tracks aligned with business goals.
• Utilize advanced instructional design and adult learning strategies to create impactful e-learning modules, leader toolkits, and facilitation guides.

Performance Consulting & Program Delivery & Facilitation:

• Deliver high-energy live virtual and classroom workshops tailored to strengthen management capabilities throughout the workforce.
• Consult directly with business leaders and HR Business Partners to diagnose leadership skill gaps and recommend targeted learning solutions.
• Lead ongoing manager onboarding sessions to equip new leaders with essential management tools and frameworks.

Analytics, Measurement & ROI:

• Evaluate training effectiveness by analyzing post-workshop feedback, course completion metrics, and operational performance data.
• Synthesize learning analytics into actionable recommendations and executive reporting to demonstrate ROI and elevate program impact.

Peer Mentorship & Quality Assurance:

• Provide coaching, mentorship, and constructive feedback to L&D peers on workshop delivery, facilitation techniques, and course design.
• Review and audit learning materials across team initiatives to ensure content accuracy, brand consistency, and instructional quality.

General Duties:

• Predictable and reliable attendance required.
• Perform other job duties as assigned.

ROLE COMPETENCIES

The competencies for this role include, but are not limited to:

• Be a Problem Solver: Consults with leaders to uncover root causes of performance gaps and designs data-backed solutions. 
• Be Forward Thinking: Anticipates future leadership trends and uses data to continuously innovate curriculum design. 
• Be Accomplished: Maintains high standards of program execution while adapting quickly to shifting organizational needs.
• Be a Team Player & Be the Example: Builds strong relationships across HR and operational teams to align learning solutions with business needs. 
• Be Open & Honest & Be Aware: Communicates transparently, models SVG values, and establishes credibility with leaders at all levels.
• Creativity & Facilitation Excellence: Engages adult learners through dynamic presentation and instructional design.

POSITION REQUIREMENTS

• Education: Bachelor’s degree in Business, Human Resources, Organizational Development, Education, Communication, or a related field. 
• Experience: 3–5 years of experience in Leadership Development, Talent Development, or Organizational Development, with a focus on curriculum architecture and manager training. 
• Facilitation Experience: Proven track record of delivering interactive leadership workshops and manager onboarding programs.
• Instructional Design & Strategy: Demonstrated success architecting multi-week learning paths and e-learning content grounded in adult learning methodologies.

SKILLS/SPECIALTIES

• Expert-level instructional design skills across virtual, e-learning, and classroom learning environments. 
• Proven performance consulting skills with ability to build credibility with senior business leaders. 
• Strong data analytics capability to measure training effectiveness, learner engagement, and business ROI. 
• Excellent verbal, written, and presentation skills with an authoritative and engaging facilitation style. 
• Coaching and peer mentorship skills to elevate team facilitation and quality standards. 
• Strong project management capabilities with proven ability to manage multiple initiatives while achieving deadlines.

• Hybrid work environment with equipment provided
• Competitive compensation Medical, Dental and Vision benefits after a short waiting period
• 401k matching program
• Generous paid time off program with an additional company break during the holidays
• Annual Volunteer Time Off (VTO) and a donation matching program
• Life Insurance Employee Assistance Program (health & well-being on and off the job) Rewards and Recognition
• Maternity and Parental Leave Training program and ongoing support throughout your entire Spring Venture Group career
• Diverse, inclusive & welcoming culture
• Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance,  Short Term/Long Term Disability, Travel Assist, and Legal plans

Spring Venture Group is an Equal Opportunity Employer

Spring Venture Group is an Equal Opportunity Employer