Learning and Development Specialist - Start Immediately

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Learning & Development Specialist who:

Under the direction of the HR Supervisor, the Learning and Development Specialist ‘s role will assist in equipping employees with the skills and tools to be successful in their functions. Also required of this role will be the ability to assist in the planning, development, implementation and facilitation of learning and development for all employees of Clinica Sierra Vista. Included in this facilitation is the securing of grant funds to further the long-term University and Scholarship goals of the organization. In addition, the Specialist will create learning modules using a blend of adult-centric learning tools as well as utilizing a positive and developmental approach. Finally, the Learning and Development Specialist will assist in the continuous updating and/or redesign of existing training materials, online tools delivery, and learning documentation and tracking.

Essential Functions:

1. Embraces and promotes the strategic plan and Clinica Sierra Vista Production System (CSVPS). Champions and demonstrates the values, mission and vision of CSV including always putting the patient first.
2. Develop, implement and deliver training programs for varying levels of individuals at Clinica Sierra Vista (CSV) for Fresno and Kern Counties.
3. Responsible for ensuring all clinical and non-clinical staff are trained in the CVSPS methodology.
4. Consult with the Directors, Managers and Supervisors of CSV staff to assess training needs and develop programs to match these needs under the guidance of Director of Learning and Development.
5. Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum as needed.
6. In coordination with Director of Learning and Development, identify and access training needs; plan, organize, and implement specific employee development, programs and training activities, to include, but not limited to, supervisor education and performance-related programs. Develop online support tools, as well as develop, modify and implement courses and materials for classroom delivery.
7. Oversee New Employee Orientation Program as this relates to learning and under the direction of the Director of Learning and Development, in partnership with HR and other team members.
8. Attend workshops, training, and meetings as needed, and as requested.
9. Perform other duties as assigned by the Director of Department.
10. Assist in Program support to include Microsoft products, Smartsheet’s, and other emerging technologies.

You'll be successful with the following qualifications:

1. Bachelor’s degree in learning or other closely related business discipling preferred and /or minimum 5 years’ experience in a Learning and Development environment; or a combination thereof
2. Access to reliable transportation
3. Excellent oral and written communications
4. Maintain excellent internal and external customer service at all times.
5. Maintain the highest degree of confidentiality possible when performing the functions of this department.
6. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
7. Must be able to work independently, handling high volume and multiple tasks.
8. Must be reliable with attendance.
9. Must be highly organized and detail oriented.
10. Possess knowledge of modern office equipment, systems and procedures.
11. Ability to multi-task and work efficiently in a potentially stressful environment.
12. Ability to apply common sense understanding when carrying out detailed written or oral instructions.
13. Must have excellent verbal and written communication skills.
14. Ability to effectively present information and respond to questions from internal and external customers.
15. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!